Checkout

Pay with Deposit
If enabled, the customer will be able to Pay with Deposit for any order for any order over a minimum value. 
 The deposit percentage and minimum item value are controlled in  Site Settings .  
 The deposit is calculated as a percentage of products which meet the minimum criteria; items which do not will be charged in full, e.g. customer orders a sofa for £3000 and with a 12 week lead time, and also a lamp for £50 which is in stock. The lamp does not meet the minimum criteria, so in addition to the 10% deposit on the sofa, the customer will be asked to pay in full for the sofa; their 'deposit' is £350. This is done to protect the retailer as this item will be delivered sooner than the other.  
 How it Displays

Retrieve a Quote
If a Customer has been given a quote, this can be retrieved for online checkout.  
 Quote Retrieval 
 The Customer will receive an email with a link to retrieve the quote; they can use this. 
 Alternatively, there is a link in your website footer for retrieve a quote' 
 The customer will have to enter their Quote Reference and postcode. 
 Anatomy of a Quote 
 Upon retrieval, a customer will see this screen: 
 
 If a Customer clicks 'Pay Now' they will be taken to the final step of the eCommerce checkout, and will be able to select from all available payment types.

 
 Tracking & Logging 
 There are two scenarios: 
 
 A Customer retrieves their Quote and immediately checks out online - in this instance:
 
 
 
 Salesperson will be retained against the new Sales Order (as per the Quote) 
 Sales Store will be retained against the new Sales Order (as per the Quote) 
 Sales Date will be updated to match the day the Customer made a payment 
 
 
 
 
 A Customer retrieves their Quote and amends it online, either by adding or removing items, before completing their purchase
 
 
 
 The Quote will be cancelled 
 A brand new eCommerce Sales Order will be created 
 Sales Store and Salesperson will not be retained