# Summary

The dashboard is the first screen that users will see when they log in to IXO Commerce. This shows essential summaries of several reports and various other elements to present a snapshot of the business as it pertains to their role, along with shortcuts to key actions.

<p class="callout info">The Dashboard may be viewed inclusive or exclusive of VAT (with a couple of exceptions) - this is controlled through [Site Settings](https://bookstack.iconography.co.uk/books/site-settings "Site Settings"). All users must share the same view.</p>

## Dashboard Blocks

Your Dashboard is made up of a variety of widgets; this view is unique to each User based on their permissions. The Dashboard can be rearranged or individual widgets can be hidden as desired.

There is a 'reset dashboard' button at the bottom of the screen.

> Widget visibility is controlled via user permissions on the [Update User](https://bookstack.iconography.co.uk/books/update-users) screen.

### Baskets

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/kckimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/kckimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/AqQimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/AqQimage.png)

This will display the number of active eCommerce baskets on your website, along with a filtered clickthrough.

*A conversion rate will also display if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/Bk3image.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/Bk3image.png)

The conversion rate is calculated as a percentage of converted Sales Orders with the Source of 'WEBSITE' (e.g. converted orders vs abandoned orders).

### Bandwidth

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/2gNimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/2gNimage.png)

*Displays if the user is a* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/7AFimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/7AFimage.png)

Displays your [Bandwidth](https://bookstack.iconography.co.uk/books/general/page/bandwidth "Bandwidth") allowance, along with your usage so far this month compared to last month.

> If your Bandwidth is consistently higher that your allowance, Iconography will be in touch to discuss increasing your allowance; if it is consistently over 100GB a month, we will mandate a dedicated server.

### Current Order Book

<p class="callout info">This will always display inclusive of VAT</p>

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/0pFimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/0pFimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/3bCimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/3bCimage.png)

This will display the total value of all (unexpired) Quotes. It also showsthe total value of open Sales Orders, along with a breakdown of current payments and outstanding balances against those Sales Orders.

This will be broken down by [Store](https://bookstack.iconography.co.uk/books/stores "Stores").

### Last 12 Months/Average Order Value

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/scaled-1680-/KMbimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/KMbimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/OHGimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/OHGimage.png)

#### Last 12 Months

This will show year on year sales performance for the last 12 months.

#### Average Order Value

This will show year on year average order value for the last 12 months.

### Last 14 Days (Year on Year)

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/scaled-1680-/jHCimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/jHCimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/OHGimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/OHGimage.png)

This will show year on year sales performance for the last 30 days.

### Orders

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/ydLimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/ydLimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/3bCimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/3bCimage.png)

This displays orders which require action; each section is a link to process the highlighted Sales Orders.

### Products

<p class="callout info">The value of Total Stock Held will always show exclusive of VAT.</p>

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/vZFimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/vZFimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/X9vimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/X9vimage.png)

This can be used to get a snapshot of your Products; it will also provide you with pre-filtered links to allow swift management of Products.

### Purchase Orders

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/rCkimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/rCkimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/Rz6image.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/Rz6image.png)

This will display essential information about your Purchase Orders, along with quick links for immediate action as required.

### Recent Best Sellers

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/mosimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/mosimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/X9vimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/X9vimage.png)

Displays your recent Best Sellers.

### Returns

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/iO3image.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/iO3image.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/X7rimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/X7rimage.png)

This will display essential information about your Returns, along with quick links for immediate action as required.

### Sales (Weekly/Monthly/Yearly)

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/scaled-1680-/n0limage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/n0limage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/OHGimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/OHGimage.png)

### Tasks

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/xscimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/xscimage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/GlQimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/GlQimage.png)

This will show the total number of outstanding [Tasks](https://bookstack.iconography.co.uk/books/tasks) both companywide and for the current user, along with filtered click throughs.

### Today

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/scaled-1680-/S4timage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-10/S4timage.png)

*Displays if the user is enabled for* [![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/OHGimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/OHGimage.png)

This will show the total value and number of sales across the whole system today.