Emails

Abandoned Basket
The link to this email includes a unique Id for the Customer's basket, meaning that it will offers cross-device support.

Abandoned Order


Account Approved
This email is sent when a Trade Account application is approved in the CMS.

Account Rejected
This email is sent when a Trade Count application is rejected in the CMS.

Account Statement
This is an Account Payments Statement sent when manually triggered from the Customers section of the CMS. 
 The Account Statement is attached to this email as a PDF.

After Sales Recommend
28 days after a customer has placed an order, they will be sent a recommendation for other popular Products. 

Application
This email is sent when a Customer applies for a Trade Account. 

Customer Note


Despatch
Standard 
 
 Dropship

Email Wishlist


Gift Voucher


Newsletter


Out of Stock Recommend
If a customer has requested to be emailed when a product is back in stock, and the product has remained out of stock for 28 days since that request, the following email will be generated.

Order (Confirmation)


Order Cancellation


(Sales) Order Note


Password Reset Done
This is triggered by a CMS User within the Edit Customer screen. When a password is reset there, this email is generated.

Password Reset Link


Purchase Order
This email will also include the Purchase Order as an attachment. 

Purchase Order Cancellation
This email will also include the Purchase Order PDF as an attachment. 

Quote


Ready to Collect


Receipt


Register Guest Account
This is sent to Guest Customers who have placed a Sales Order, either through the website, or in the POS/CMS.

Registration


Return Confirmation


Return Outstanding


Return Processed


Return Received


Return Rejected


Review Chaser


Stock Notify