Email Templates Manage system generated emails.  Summary Use this screen to edit your automated Email Templates; these include abandoned basket notifications, Sales Order confirmations, newsletter sign ups, etc. This section may also be used to disable individual Email Templates. Email Purpose abandonedbasket This email is sent an hour after an abandoned basket has occurred abandonedorder This email is sent an hour after an abandoned order has occurred aftersalesrecommend This email will be sent 28 days after an order is placed  customernote This is the email used when sending general notes to the customer despatch This is the despatch notification email emailwishlist This is the email sent when a customer emails their "wish list" to a friend giftvoucher     This is the template used for sending an e-voucher newsletter This acknowledges subscription to a mailing list oosrecommend This email is sent 28 days after a “notify me when in stock” is requested order This is the order confirmation ordercancellation This is the order cancellation request email ordernote This is the email used when sending order notes to the customer passwordresetdone This is the email sent when a password reset has occured passwordresetlink This is the link sent when a customer requests a password reset purchaseorder This email is sent to suppliers when submitting a purchase order purchaseordercancel This email is sent to suppliers when cancelling a purchase order quote This is the quote template readytocollect This is the "ready to collect" notification email receipt This is the email receipt register This email acknowledges a new account registration registerguestaccount This email is sent when a guest account is created returnconfirmation This is the return request confirmation returnoutstanding This is the return received email following partial receipt of goods returnprocessed This is the return processed email following refund or exchange returnreceived This is the return received email following full receipt of goods returnrejected This is the return rejected email following rejection of request reviewchaser This email is sent 28 days after purchase prompting them to review the product stocknotify This email is sent to the customer when an item is back in stock ticket This is the template used for sending an e-ticket Emails Abandoned Basket The link to this email includes a unique Id for the Customer's basket, meaning that it will offers cross-device support. Abandoned Order After Sales Recommend 28 days after a customer has placed an order, they will be sent a recommendation for other popular Products.  Customer Note Despatch Standard Dropship Email Wishlist Gift Voucher Newsletter Out of Stock Recommend If a customer has requested to be emailed when a product is back in stock, and the product has remained out of stock for 28 days since that request, the following email will be generated. Order (Confirmation) Order Cancellation (Sales) Order Note Password Reset Done This is triggered by a CMS User within the Edit Customer screen. When a password is reset there, this email is generated. Password Reset Link Purchase Order This email will also include the Purchase Order as an attachment.  Purchase Order Cancellation This email will also include the Purchase Order PDF as an attachment.  Quote Ready to Collect Receipt Registration Return Confirmation Return Outstanding Return Processed Return Received Return Rejected Review Chaser Stock Notify Register Guest Account This is sent to Guest Customers who have placed a Sales Order, either through the website, or in the POS/CMS.