# Summary

Use this screen to edit your automated Email Templates; these include abandoned basket notifications, Sales Order confirmations, newsletter sign ups, etc.

This section may also be used to disable individual Email Templates.

<table border="1" id="bkmrk-email-purpose-abando" style="border-collapse: collapse; width: 100%; height: 1304.61px;"><colgroup><col style="width: 50.0596%;"></col><col style="width: 50.0596%;"></col></colgroup><thead><tr style="height: 29.7969px;"><td style="height: 29.7969px;">Email</td><td style="height: 29.7969px;">Purpose</td></tr></thead><tbody><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[abandonedbasket](https://bookstack.iconography.co.uk/books/email-templates/page/abandoned-basket)</td><td style="height: 46.5938px;">*This email is sent an hour after an abandoned basket has occurred*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">abandonedorder  
</td><td style="height: 46.5938px;">*This email is sent an hour after an abandoned order has occurred*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[aftersalesrecommend](https://bookstack.iconography.co.uk/books/email-templates/page/after-sales-recommend)  
  
</td><td style="height: 46.5938px;">*This email will be sent 28 days after an order is placed* </td></tr><tr style="height: 52.1875px;"><td style="height: 52.1875px;">[customernote](https://bookstack.iconography.co.uk/books/email-templates/page/customer-note)  
  
</td><td style="height: 52.1875px;">*This is the email used when sending general notes to the customer*</td></tr><tr style="height: 52.1875px;"><td style="height: 52.1875px;">[despatch](https://bookstack.iconography.co.uk/books/email-templates/page/despatch)  
  
</td><td style="height: 52.1875px;">*This is the despatch notification email*</td></tr><tr style="height: 52.1875px;"><td style="height: 52.1875px;">[emailwishlist](https://bookstack.iconography.co.uk/books/email-templates/page/email-wishlist)  
  
</td><td style="height: 52.1875px;">*This is the email sent when a customer emails their "wish list" to a friend*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[giftvoucher](https://bookstack.iconography.co.uk/books/email-templates/page/gift-voucher)   
  
</td><td style="height: 46.5938px;">*This is the template used for sending an e-voucher*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[newsletter](https://bookstack.iconography.co.uk/books/email-templates/page/newsletter)  
</td><td style="height: 46.5938px;">*This acknowledges subscription to a mailing list*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[oosrecommend](https://bookstack.iconography.co.uk/books/email-templates/page/out-of-stock-recommend)  
  
</td><td style="height: 46.5938px;">*This email is sent 28 days after a “notify me when in stock” is requested*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[order](https://bookstack.iconography.co.uk/books/email-templates/page/order-confirmation)  
  
</td><td style="height: 46.5938px;">*This is the order confirmation*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[ordercancellation](https://bookstack.iconography.co.uk/books/email-templates/page/order-cancellation)  
  
</td><td style="height: 46.5938px;">*This is the order cancellation request email*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[ordernote](https://bookstack.iconography.co.uk/books/email-templates/page/sales-order-note)  
  
</td><td style="height: 46.5938px;">*This is the email used when sending order notes to the customer*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[passwordresetdone](https://bookstack.iconography.co.uk/books/email-templates/page/password-reset-done)  
  
</td><td style="height: 46.5938px;">*This is the email sent when a password reset has occured*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[passwordresetlink](https://bookstack.iconography.co.uk/books/email-templates/page/password-reset-link)  
  
</td><td style="height: 46.5938px;">*This is the link sent when a customer requests a password reset*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[purchaseorder](https://bookstack.iconography.co.uk/books/email-templates/page/purchase-order)  
</td><td style="height: 46.5938px;">*This email is sent to suppliers when submitting a purchase order*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[purchaseordercancel](https://bookstack.iconography.co.uk/books/email-templates/page/purchase-order-cancellation)  
  
</td><td style="height: 46.5938px;">*This email is sent to suppliers when cancelling a purchase order*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[quote](https://bookstack.iconography.co.uk/books/email-templates/page/quote)  
  
</td><td style="height: 46.5938px;">*This is the quote template*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[readytocollect](https://bookstack.iconography.co.uk/books/email-templates/page/ready-to-collect)  
  
</td><td style="height: 46.5938px;">*This is the "ready to collect" notification email*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[receipt](https://bookstack.iconography.co.uk/books/email-templates/page/receipt)  
  
</td><td style="height: 46.5938px;">*This is the email receipt*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[register](https://bookstack.iconography.co.uk/books/email-templates/page/registration)  
</td><td style="height: 46.5938px;">*This email acknowledges a new account registration*</td></tr><tr><td>[registerguestaccount](https://bookstack.iconography.co.uk/books/email-templates/page/register-guest-account "Register Guest Account")</td><td>*This email is sent when a guest account is created*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[returnconfirmation](https://bookstack.iconography.co.uk/books/email-templates/page/return-confirmation)  
  
</td><td style="height: 46.5938px;">*This is the return request confirmation*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[returnoutstanding](https://bookstack.iconography.co.uk/books/email-templates/page/return-outstanding)</td><td style="height: 46.5938px;">*This is the return received email following partial receipt of goods*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[returnprocessed](https://bookstack.iconography.co.uk/books/email-templates/page/return-processed)  
</td><td style="height: 46.5938px;">*This is the return processed email following refund or exchange*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[returnreceived](https://bookstack.iconography.co.uk/books/email-templates/page/return-received)  
  
</td><td style="height: 46.5938px;">*This is the return received email following full receipt of goods*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[returnrejected](https://bookstack.iconography.co.uk/books/email-templates/page/return-rejected)  
  
</td><td style="height: 46.5938px;">*This is the return rejected email following rejection of request*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[reviewchaser](https://bookstack.iconography.co.uk/books/email-templates/page/review-chaser)  
</td><td style="height: 46.5938px;">*This email is sent 28 days after purchase prompting them to review the product*</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">[stocknotify](https://bookstack.iconography.co.uk/books/email-templates/page/stock-notify)</td><td style="height: 46.5938px;">*This email is sent to the customer when an item is back in stock*</td></tr><tr><td>ticket</td><td>*This is the template used for sending an e-ticket*</td></tr></tbody></table>