# Account Payment (POS)

From this screen, you can search for a customer and manage their credit balance.

<p class="callout info">Changes to the customer's credit limit must be handled in the full CMS, on the [Customer](https://bookstack.iconography.co.uk/books/customers/page/managing-customer-information "Managing Customer Information") edit screen. </p>

## Processing an Account Payment in IXO POS

<span style="color: rgb(34, 34, 34); font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Oxygen, Ubuntu, Roboto, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 2.333em; font-weight: 400;">Find Customer Account</span>

1\. Open the IXO POS Account Payment page.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/fdb11bb3-d01b-4a81-ba60-064cd93708d3/sps-redacted-a06dcc5aaefd44bab50684a868b34f46_4ed3535cc47d4ee7b41a242edbaef1c4_text_export.jpeg)

2\. Select the matching customer account.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/988db4e9-d2c6-480d-ad48-2f4ad1ff546b/sps-redacted-b1aa25c6a16b4a24a2a0381531bb3474_1e5c0311e16743dc8646ec509a70e9fb_text_export.jpeg)

3\. See the current balance here

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/ca7fb92d-ef06-490b-9f98-89fee137059b/sps-redacted-c8e8ddba8411466ba6f830dca48baa25_91b73ee1801d4941b4bd389912330d3b_text_export.jpeg)

### Enter Payment Details

4\. Enter the payment amount.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/a1297460-26f7-4462-8e3b-5db18259e3b8/sps-redacted-3413f404dec649678c33baeccc0cb649_ca4922c351f8420ebb37db3a597996a9_text_export.jpeg)

5\. Insert additional payment references as required

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/326fa52d-e7ae-47d3-83ed-13d002d96216/sps-redacted-ae056645dacb407eaec6a664d1398f19_f8b3610122c049979b6b38da14befb73_text_export.jpeg)

### Submit Payment

6\. Choose your payment method

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/100938b1-9c5f-4ea5-b822-e3a4f663f208/sps-redacted-84a21429ec5e4e24be243fe767339c94_87e78c30eea444d09c7e39dc7c8ca49e_text_export.jpeg)

7\. Confirm the payment; the balance will be adjusted

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-11-13/e5a5043d-76e7-49b1-bcce-92690fdee5d6/sps-redacted-a65d05587f444d65a6dafd05f06cd679_b8568ce37e0b4dd997d1b722d669fbad_text_export.jpeg)