Summary

Use this section to create, edit and manage FAQs. These Frequently Asked Questions will be output on your website at www.yourdomain.co.uk/faqs . 
 You can insert additional content to this page via the Modular Blocks ; just look for the relevant page under the Content section of your CMS 
 Key to icons 
  = is live  
 = is disabled  
  = edit 
  = delete 
 Setup 
 Categories 
 
 You can set up as many FAQ Categories as you wish; these will be used to streamline the customer journey.  
 
 
 
 Field 
 Purpose 
 
 
 
 
 Category Name 
 This will be displayed to the customer 
 
 
 Live 
 Toggle between yes and no 
 
 
 
 Rules 
 It is possible to attach rules to FAQs. These will then output against individual Products that meet those criteria.  
 They will be output below Product level FAQs, and in the sequence of the FAQs, which may be altered via drag and drop 
 
 How Assignment Rules Work 
 The user sets up several rules, by which the website can check whether any product qualifies for FAQs.  
 Through this method, when products become eligible, those FAQswill apply immediately. 
 When a product ceases to be eligible, those FAQs will immediately be removed.  
 Rules are linked to an FAQ group, and not to individual FAQs 
 Simply select the criteria that you wish to apply to your Rule. 
 Assignment Rules work on an AND basis. That means that in order for a rule to be applied, all criteria must be met. E.g. Products in the 'Sofa' category that also have the 'Leather' attribute 
 Once added, this will be automatically active, and all live Products will display the relevant selections.  
 Questions 
 
 You can add as many questions as you like within a Category. 
 
 
 
 Field 
 Purpose 
 
 
 
 
 Question 
 Enter a question 
 
 
 Answer 
 Enter the answer 
 
 
 Live 
 Toggle between yes/no