Sales Order Management

VAT Exemption Form

Use this dialogue box to add a VAT Exemption Form to a Sales Order. It may be added from the POS or from the Sales Order screen in the CMS. 

VAT Exemption reasons may be edited in Site Settings

When adding a customer signature, this may be drawn with a mouse, or on a touch screen device.

The form will be added as an attachment on a note against the order.

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Refund to Voucher

When processing a refund, it is possible to process a refund as a Voucher. 

If done, this will automatically create a voucher linked to that Customer's email address.

This can be done via the CMS or via the POS