Sales Order Management VAT Exemption Form Use this dialogue box to add a VAT Exemption Form to a Sales Order. It may be added from the POS or from the  Sales Order screen in the CMS.  VAT Exemption reasons may be edited in Site Settings When adding a customer signature, this may be drawn with a mouse, or on a touch screen device. The form will be added as an attachment on a note against the order. Refund to Voucher When processing a refund, it is possible to process a refund as a Voucher.  If done, this will automatically create a voucher linked to that Customer's email address. This can be done via the CMS or via the POS