Log Reports

FAQs

General

Are Reports sortable?

All reports are sortable - simply click on the headers.

Can a report be exported?

All reports are exportable as a CSV.

Why are some results 'N/A' or simply blank?

This will be due to missing information, e.g. products that are sold which have not been assigned to a Department, or to a Brand with a blank entry in the name. 

Real Time Data

Are the reports up to date?

All reports show a snapshot of data at the instant that they were generated. As such, they are always up to date.

Search Log

This report will show you Site Searches made within a given period. 

Unsuccessful searches are highlighted in red.

This report is intended to be used in conjunction with Search Overrides to make the most of your popular searches, correct typos and mitigate unsuccessful searches

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On page load, it will show a word cloud of popular searches:

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Filters

This report may be filtered by:

Key to icons

image.png = download report

FAQs

FAQs for Log Reports may be viewed here

Price History

This report will show all price changes within a given period. It may be searched by SKU code. 

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Filters

This report may be filtered by:

Key to icons

image.png = download report

FAQs

FAQs for Log Reports may be viewed here

Admin Activity Log

This report will keeps a log of user activity within the CMS. It will show you who has logged in and what they have changed.

It is not possible to undo changes that have been made - this report is solely for indicative purposes


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Data is held on all activity within the CMS, from logging into the system up to amending pages, products and more. IXO Commerce logs activity, but does not record the previous figure in most instances. If a user changes a product name from 'Nike Running Shoe' to 'Running Shoe', the change would be recorded, but neither the precise field nor the historical value would be recorded. 

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More granular information is recorded against certain actions. These include, but are not limited to:

More granular information relating to stock and prices are to be found on the Price History and Stock History reports respectively. 

Filters

This report may be filtered by:

Key to icons

image.png = download report

FAQs

FAQs for Log Reports may be viewed here

Timed Pricing

This screen will show all queued price changes that have been added via the Price Management screen.

It is not possible to edit price changes once they have been added, merely cancel them individually

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Use the tick boxes on the left to select Timed Pricing changes to cancel.

Filters

This report may be filtered by:

FAQs

FAQs for Log Reports may be viewed here

Notes by User

This report shows a summary of notes by User. 

This is a summary of the Tasks within the CRM. 

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Filters

This report may be filtered by:

Key to icons

image.png = download report

FAQs

FAQs for Log Reports may be viewed here