Bug Fixing Introduction Iconography will spend time each month to address any bugs with your system. These bug fixes do not take away from your Maintenance Time, and will never cost you a penny! If there’s a problem, we’ll fix it. The trick is knowing if you’ve found a bug or if you need to spend some of your Maintenance Time on a new feature. To give you some clarity,  here's a little guide. Bug The site doesn't do something it did before Does not function as per Project Specification An agreed change performs incorrectly Not a Bug A requirement was omitted from the approved Specification An integration has broken due to the actions of a 3rd party An agreed change is no longer needed