Refunds

This report will show a breakdown of company-wide refunds within a given period. It will also list the item(s) returned/cancelled, as well as a return reason, if one has been logged.  
 'Time Elapsed' records how much time has passed between the item being added to an order, and it being cancelled/returned. 
 'Payment Date' for pending payment (e.g. finance orders) will be taken as the date that the payment was completed 
 
 Filters 
 This report may be filtered by: 
 
 Payment Reference 
 Source 
 Device 
 Store 
 Store User 
 Payment Method 
 Date Range 
 
 Key to icons 
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 FAQs 
 FAQs for Payment Reports may be viewed  here .