Summary

Use this section to manage your Reviews.  
 Customers are able to leave reviews on Product Detail Pages , and they will also be prompted to do so after they complete a purchase in a review chaser . 
 By default, new Reviews will be disabled and flagged as Awaiting Action. These must be approved before they are published.  
 Key to Icons 
  = is live  
 = is disabled  
 = edit 
 = delete 
 Editing a Review 
 To publish a review, you must approve the entry. 
 
 
 
 Field 
 Purpose 
 
 
 
 
 Name 
 The name of the reviewer 
 
 
 Email 
 The email address of the reviewer 
 
 
 Stars 
 
 The star rating given by the reviewer 
   
 This can not be edited 
 
 
 
 Review 
 The text of the review 
 
 
 Response 
 
 Use this to add a response to the review 
   
 This will be visible on the Product Detail Page 
 
 
 
 Publish Date 
 The date the review was left 
 
 
 Approve Entry 
 
 Toggle to 'yes' to publish the entry 
   
 Must be set to 'yes' to be visible 
 
 
 
 Staff Review 
 
 Use this to show that the review was left by a member of staff 
 
 
 
 
 FAQs 
 What if I am using a third party review service like Trustpilot or Feefo? 
 If you are using a third party review service, please notify Iconography and ensure that your  review chaser is disabled.