Summary

 The Sales Order Detail page displays all of the information relevant to the Sales Order, allows the user to process it, add notes, manage payments, etc. 
 Page Breakdown 
 This is one of the most complex pages within IXO Commerce. Below is a breakdown of the key sections. 
 
 
 
 
 
 Order Number 
 Order Status 
 Order Details 
 Process Payments 
 Status Management 
 Invoice 
 Existing Payments 
 Customer Details 
 Delivery Information 
 Order Products 
 Process Order Lines 
 Discount Management 
 Delivery Management 
 Loyalty 
 Apply Delivery 
 Apply Discounts 
 Balance 
 Order Notes 
 Audit History 
 Quick Access Buttons 
 
   
 
 
 
 
 
 
 FAQs 
 Is it possible to cancel a payment, e.g. if a user has entered it incorrectly, or in error? 
 A Superuser can cancel a payment on the same day it was added to the system. See here for more information.