# Site Settings

# Summary

Use this section to apply site wide settings.

## Standard

#### Address

<table border="1" id="bkmrk-field-purpose-addres" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="client_street">Address Line 1</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="client_locality">Address Line 2</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="client_town">Address Town</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="client_county">Address County</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="client_postcode">Address Postcode</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="client_country">Address Country</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr></tbody></table>

#### Emails

<table border="1" id="bkmrk-field-purpose-email-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="enquiryemailaddress">Email recipient (enquiries)</span></td><td>*This is the recipient address for enquiries, e.g. enquiries from the [Product Detail Page](https://bookstack.iconography.co.uk/books/product-detail-page "Product Detail Page")*

*This will also be used as the email sender for all emails sent from IXO Commerce, e.g. order confirmations and notes*

</td></tr><tr><td><span data-help="orderemailaddress">Email recipients (orders)</span></td><td>*This is the recipient address for Sales Order notifications; it will receive an email notification whenever a new eCommerce order is placed*

*It is possible to add multiple emails*

</td></tr><tr><td><span data-help="purchaseorderemailaddress">Email sender (purchase orders)</span></td><td>*This is the 'sending address' for [Purchase Order](https://bookstack.iconography.co.uk/books/purchase-orders "Purchase Orders") emails*

</td></tr></tbody></table>

#### Other

<table border="1" id="bkmrk-field-purpose-phone-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="clientphone">Phone Number</span></td><td>*Your business details*

*This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="clientfax">Fax Number</span></td><td>*Your business details*

*This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr><tr><td><span data-help="clientvatnumber">VAT Number</span></td><td>*Your business details*

*This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc.*

</td></tr></tbody></table>

## CMS

Control how the CMS behaves for your users, including order processing, labels and stock takes.

#### Alert

<table border="1" id="bkmrk-field-purpose-compan" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="companymessage">Company alert for CMS</span></td><td>*Enter a message to show in the [Alerts](https://bookstack.iconography.co.uk/books/general/page/alerts "Alerts") slider*

</td></tr></tbody></table>

#### Dashboard

<table border="1" id="bkmrk-field-purpose-includ" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="dashboard_vat">Include VAT in CMS dashboard sales figures</span></td><td>*Choose whether the Dashboard should show sales figures inclusive or exclusive of VAT:*

- *ex*
- *inc*

</td></tr></tbody></table>

#### Packing

<table border="1" id="bkmrk-field-purpose-requir" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="paymentbeforepacking">Require full payment before packing</span></td><td>*If set to 'yes', it will not be possible to Pack any [Sales Orders](https://bookstack.iconography.co.uk/books/sales-orders "Sales Orders") unless they are fully paid*

</td></tr><tr><td><span data-help="requirepackingforcollection">Require packing before collection</span></td><td>*If set to 'yes', a Sales Order may not be marked as Collected until it has been Packed, and that Sales Order will have the status of 'Awaiting Packing'*

*If set to 'no', a Sales Order with the Collect delivery type will have the status of 'Awaiting Collection'*

</td></tr></tbody></table>

#### PDF Generation

<table border="1" id="bkmrk-field-purpose-pickin" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="pickinglistordersperpage">Picking list orders per page</span></td><td>*Choose how your [Picking Lists](https://bookstack.iconography.co.uk/books/general/page/picking-list "Picking List") are output:*

- *multiple*
- *single*

</td></tr><tr><td><span data-help="a4_label_layout">Product label layout (A4 sheet)</span></td><td>*Choose how your [Product Labels](https://bookstack.iconography.co.uk/books/general/page/product-labels) are output:*

- *2x4*
- *3x6*
- *4x8*

*(not required if you are using a [Label Printer](https://bookstack.iconography.co.uk/shelves/hardware "Hardware"))*

</td></tr><tr><td><span data-help="a4_shipping_layout">Shipping label layout (A4 sheet)</span></td><td>*Choose how your [Shipping Labels](https://bookstack.iconography.co.uk/books/general/page/shipping-labels) are output:*

- *2x4*
- *3x6*
- *4x8*

</td></tr></tbody></table>

#### POS

<table border="1" id="bkmrk-field-purpose-allow-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="allow_pos_bookdelivery">Allow users to book a delivery date via Store POS</span></td><td>*If not set to 'yes', users will only be able to request a delivery date*

</td></tr></tbody></table>

#### Stock Take

<table border="1" id="bkmrk-field-purpose-blind-" style="border-collapse: collapse; width: 100%; border-width: 1px; height: 111.781px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr style="height: 29.7969px;"><td style="height: 29.7969px;">Field</td><td style="height: 29.7969px;">Purpose</td></tr></thead><tbody><tr style="height: 46.5938px;"><td style="height: 46.5938px;"><span data-help="blind_stock_take">Blind stock take (hide expected stock figures when counting)</span></td><td style="height: 46.5938px;">*If set to 'yes', expected stock figures will be hidden from users while they count stock during a [stock take](https://bookstack.iconography.co.uk/books/stock-take "Stock Take")*

</td></tr><tr style="height: 35.3906px;"><td style="height: 35.3906px;"><span data-help="superuser_stock_take">Require a superuser to commit stock takes</span></td><td style="height: 35.3906px;">*If set to 'yes', only [Super Users](https://bookstack.iconography.co.uk/books/update-users "Update Users") will be able to commit a stock take*

</td></tr></tbody></table>

## Content

Control content and messages on your website.

#### Checkout

<table border="1" id="bkmrk-field-purpose-messag" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="basketpagetext">Message for shopping basket page</span></td><td>*Enter text that will be displayed on the shopping basket page*

</td></tr><tr><td><span data-help="basketpagedeliverylink">Delivery information link for shopping basket page</span></td><td>*Enter a link that will be used to link users to your delivery information, e.g. /delivery*

*If populated, the customer will have to check a box to confirm that they agree with your T&amp;Cs prior to payment*

*If blank, the customer will not have to check a box to approve your T&amp;Cs*

</td></tr><tr><td><span data-help="checkouttermslink">Terms and conditions link for checkout page</span></td><td>*Enter a link that will be used to display your T&amp;Cs to the customer on the final stage of the checkout*

</td></tr></tbody></table>

#### Footer

<table border="1" id="bkmrk-field-purpose-messag-1" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="homepagetext2">Message for footer (mailing list)</span></td><td>*Enter text that will be displayed next to the mailing list sign up*

</td></tr><tr><td><span data-help="custom_footer_title">Title for custom footer column</span></td><td>*Enter a title that will be displayed in a custom column in the footer*

</td></tr><tr><td><span data-help="custom_footer_text">Text for custom footer column</span></td><td>*Enter text that will be displayed in a custom column in the footer*

</td></tr></tbody></table>

#### Header

<table border="1" id="bkmrk-field-purpose-messag-2" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="headertext">Message for header bar</span></td><td>*Enter text that will be displayed in the header*

</td></tr><tr><td><span data-help="headertextbgcolor">Background colour for header bar</span></td><td>*Choose a colour using the colour picker*

</td></tr></tbody></table>

#### Home Page

<table border="1" id="bkmrk-field-purpose-messag-3" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="homepagetext">Message for top of home page</span></td><td>*Enter text that will be displayed at the top of the home page*

</td></tr></tbody></table>

## Countdown

Control a countdown banner that will appear on the website.

[![banner.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/scaled-1680-/banner.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2024-09/banner.png)

<table border="1" id="bkmrk-field-purpose-countd" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="countdownenddate">Countdown end date (blank or expired to hide)</span></td><td>*The date until which the countdown banner will show*

*If left blank, or once the date has passed, the countdown banner will be hidden*

</td></tr><tr><td><span data-help="countdownendtime">Countdown end time</span></td><td>*The time on the end date at which the countdown banner will stop showing*

</td></tr><tr><td><span data-help="countdowntext">Countdown text message</span></td><td>*Text to show on the countdown banner*

</td></tr><tr><td><span data-help="countdowntextcolour">Countdown text colour</span></td><td>*Pick a colour for the text on the countdown banner*

</td></tr><tr><td><span data-help="countdownbackgroundcolour">Countdown background colour</span></td><td>*Pick a colour for the background of the countdown banner*

</td></tr><tr><td><span data-help="countdownlink">Countdown link</span></td><td>*Enter a URL here to add a link to the countdown banner*

</td></tr></tbody></table>

## CRM

Use these to alter reporting purposes.

<table border="1" id="bkmrk-field-purpose-discou" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="discountreasons">Discount reasons</span></td><td>*Enter discount reasons; these must be used when adding manual discounts*

*It is possible to add multiple entries*

</td></tr><tr><td><span data-help="returnreasons">Return reasons</span></td><td>*Enter return reasons; these will be available to select when processing a return*

*It is possible to add multiple entries*

</td></tr><tr><td><span data-help="taskcategories">Task categories</span></td><td>*Enter your Task Categories; these will be used in [Tasks](https://bookstack.iconography.co.uk/books/tasks "Tasks")*

*It is possible to add multiple entries*

</td></tr><tr><td><span data-help="tasksubcategories">Task sub-categories (use format parent:child)</span></td><td>*Enter your Task Sub-Categories; these will be used in [Tasks](https://bookstack.iconography.co.uk/books/tasks "Tasks")*

*It is possible to add multiple entries*

*Enter in this format: 'category:sub-category'*

</td></tr><tr><td><span data-help="advertising_sources">Advertising sources</span></td><td>*Enter your Advertising Sources; these will be used in [Reports](https://bookstack.iconography.co.uk/shelves/reports "Reports") and when registering a new Customer*

</td></tr><tr><td><span data-help="vatexemptionreasons">VAT exemption reasons</span></td><td>*Enter your VAT Exemption Reasons; these will be used when adding a VAT Exemption form to a Sales Order*

</td></tr></tbody></table>

## Custom Rank (A/B/C)

Use the sliders to create Custom Ranks for managing Product sort order. These are then applied to individual [Category](https://bookstack.iconography.co.uk/books/categories/chapter/categories "Categories") pages. Each of the three Custom Ranks (A, B and C) has the following fields:

<table border="1" id="bkmrk-field-purpose-custom" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="customrank1_name">Custom name (for reference only)</span></td><td>*For reference only*

</td></tr><tr><td><span data-help="customrank1_activity">Custom sort order (by activity)</span></td><td>*Boost the Product in the sort order if it has a higher activity, e.g. appears in searches, number of visits to Product Detail Pages, number of times added to basket, etc.*

</td></tr><tr><td><span data-help="customrank1_bestselling">Custom sort order (by best selling)</span></td><td>*Boost the Product in the sort order if it is best selling, e.g. the higher in your best seller rank it is, the larger boost it will get*

</td></tr><tr><td><span data-help="customrank1_savings">Custom sort order (by biggest savings)</span></td><td>*Boost the Product in the sort order if it is on sale, e.g. the larger the savings, the bigger the boost it will get*

</td></tr><tr><td><span data-help="customrank1_featured">Custom sort order (by featured)</span></td><td>*Boost the Product in the sort order if it is featured (featured/home/checkout) on the [Product](https://bookstack.iconography.co.uk/books/categories/page/product "Product") tab*

</td></tr><tr><td><span data-help="customrank1_price">Custom sort order (by lowest price)</span></td><td>*Boost the Product in the sort order based on price, e.g. lower priced products get a larger boost*

</td></tr><tr><td><span data-help="customrank1_newness">Custom sort order (by newness)</span></td><td>*Boost the Product in the sort order if it is new, e.g. the newer the product, the bigger the boost it will get*

</td></tr><tr><td><span data-help="customrank1_stock">Custom sort order (by stock)</span></td><td>*Boost the Product in the sort order based on stock, e.g. the more stock you have, the bigger the boost it will get*

</td></tr><tr><td><span data-help="customrank1_margin">Custom sort order (by margin)</span></td><td>*Boost the Product in the sort order based on margin, e.g. the higher the margin on the product, the bigger the boost it will get*

</td></tr></tbody></table>

## Google

Use this to configure your [Google Integrations](https://bookstack.iconography.co.uk/books/integrations/page/google "Google").

<table border="1" id="bkmrk-field-purpose-google" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="google_ga4_id">Google Measurement ID (G-XXX)</span></td><td>*Enter your Google Measurement ID (G-XXX)*

</td></tr><tr><td><span data-help="google_ga4_secret">Google Measurement Secret</span></td><td>*Enter your Google Measurement Secret*

</td></tr><tr><td><span data-help="google_tagmanager_id">Google Tag Manager ID (GTM-XXX)</span></td><td>*Enter your Google Tag Manager ID (GTM-XXX)*

</td></tr><tr><td><span data-help="google_merchant_id">Google Merchant ID</span></td><td>*Enter your Google Merchant ID*

<p class="callout info">*This is a requirement for Google Store Reviews*</p>

</td></tr><tr><td><span data-help="google_datalayer">Output data layer for Google Tag Manager</span></td><td>*Choose your output data layer:*

- *Recommended*
- *None*

</td></tr><tr><td><span data-help="google_maps_apikey">Google Maps API Key (IP restricted to server)</span></td><td>*Enter your Google Maps API Key (IP restricted to server)*

</td></tr><tr><td><span data-help="google_conversionid">AdWords Conversion ID (AW-XXX)</span></td><td>*Enter your AdWords Conversion ID (AW-XXX)*

</td></tr><tr><td><span data-help="google_conversionlabel">AdWords Conversion Label</span></td><td>*Enter your AdWords Conversion Label*

</td></tr></tbody></table>

## Integrations

Use this tab to configure any other [Integrations](https://bookstack.iconography.co.uk/books/integrations "Integrations").

#### Meta

<table border="1" id="bkmrk-field-purpose-meta-p" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="facebook_pixelid">Meta Pixel ID</span></td><td>*Enter your Meta Pixel ID*

</td></tr></tbody></table>

#### Microsoft

<table border="1" id="bkmrk-field-purpose-bing-t" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="bing_id">Bing Tracking ID</span></td><td>*Enter your Bing Tracking ID*

</td></tr><tr><td><span data-help="clarity_id">Microsoft Clarity ID</span></td><td>*Enter your Clarity ID*

</td></tr></tbody></table>

#### Pinterest

<table border="1" id="bkmrk-field-purpose-pinter" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="pinterest_id">Pinterest Tracking ID</span></td><td>*Enter your Pinterest Tracking ID*

</td></tr></tbody></table>

#### Star

<table border="1" id="bkmrk-field-purpose-star-p" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="tillreceiptheading">Star printer receipt heading (usually company name)</span></td><td>*Outputs at the top of printed receipts (below the logo, if one has been stored in the Printer)*

</td></tr><tr><td><span data-help="tillheadertext">Star printer receipt header text</span></td><td>*Outputs at the top of printed receipts*

</td></tr><tr><td><span data-help="tillfootertext">Star printer receipt footer text</span></td><td>*Outputs at the bottom of printed receipts*

</td></tr></tbody></table>

## Invoice

Insert invoice text here; this will be output on each [Sales Order Invoice](https://bookstack.iconography.co.uk/books/general/page/sales-order-invoices) based on the Sales Order Source.

<table border="1" id="bkmrk-field-purpose-invoic" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="invoicetextweb">Invoice Text (web orders)</span></td><td>*Enter text to be output at the bottom of the Sales Order Invoice for all eCommerce and Phone Sales Orders*

</td></tr><tr><td><span data-help="invoicetextstore">Invoice Text (store orders)</span></td><td>*Enter text to be output at the bottom of the Sales Order Invoice for all Sales Orders placed via the POS*

</td></tr></tbody></table>

## Payments

Configure deposits, finance, refund and discount limits, and loyalty points.

#### Deposits

<table border="1" id="bkmrk-field-purpose-deposi" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="depositpercentage">Deposit percentage required</span></td><td>*Set the deposit percentage required, if you have enabled [Pay with Deposit](https://bookstack.iconography.co.uk/books/checkout/page/pay-with-deposit "Pay with Deposit")*

</td></tr><tr><td><span data-help="deposititemvalue">Deposit minimum item value</span></td><td>*At least one item within the eCommerce Basket must be over this value in order to trigger the [Pay with Deposit](https://bookstack.iconography.co.uk/books/checkout/page/pay-with-deposit "Pay with Deposit") option in the eCommerce checkout*

<p class="callout warning">*Customers will have to pay in full for items that do not meet this threshold*</p>

</td></tr><tr><td><span data-help="depositleadtime">Deposit minimum lead time</span></td><td>*At least one item within the eCommerce Basket must have a Lead Time longer than this in order to trigger the [Pay with Deposit](https://bookstack.iconography.co.uk/books/checkout/page/pay-with-deposit "Pay with Deposit") option in the eCommerce checkout*

<p class="callout warning">*Customers will have to pay in full for items that do not meet this threshold*</p>

</td></tr></tbody></table>

#### Finance

<table border="1" id="bkmrk-field-purpose-financ" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="finance_minordervalue">Finance minimum order value</span></td><td>*Minimum order value to enable Finance as an option*

*Only required if you use a [Finance Integration](https://bookstack.iconography.co.uk/books/integrations/page/finance "Finance")*

</td></tr><tr><td><span data-help="finance_depositpercentages">Finance deposit percentages</span></td><td>*Insert the deposit levels available to the customer*

*It is possible to add multiple entries*

</td></tr><tr><td><span data-help="allow_finance_collection">Allow collection with Finance</span></td><td>*Choose to prevent Collection on eCommerce orders where the customer selects Finance as a payment method*

</td></tr></tbody></table>

#### Limits

<table border="1" id="bkmrk-field-purpose-maximu" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="refund_limit">Maximum refund without superuser access limit per order (fixed amount)</span></td><td>*The maximum amount that can be refunded on a Sales Order by [Users](https://bookstack.iconography.co.uk/books/update-users "Update Users") who are not Super Users*

</td></tr><tr><td><span data-help="discount_limit">Maximum discount without authorisation limit per order (percentage)</span></td><td>*The maximum percentage discount permitted on a Sales Order without managerial authorisation*

<p class="callout info">*This includes discounts linked to [Promotions](https://bookstack.iconography.co.uk/books/promotions "Promotions"), but not Special Offer Prices*</p>

</td></tr></tbody></table>

#### Loyalty

<table border="1" id="bkmrk-field-purpose-loyalt" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="loyaltypointvalue">Loyalty point monetary value</span></td><td>*The monetary value of each individual [Loyalty Point](https://bookstack.iconography.co.uk/books/general/page/loyalty-scheme "Loyalty Scheme")*

</td></tr><tr><td><span data-help="loyaltypointsperpound">Loyalty points earned per pound</span></td><td>*The number of loyalty points earned per pound spent, if you have a live [Loyalty Scheme](https://bookstack.iconography.co.uk/books/general/page/loyalty-scheme "Loyalty Scheme")*

</td></tr><tr><td><span data-help="loyalty_signup_bonus_points">Signup loyalty bonus points</span></td><td>*The number of loyalty points awarded to a customer when they register an online customer account*

</td></tr><tr><td><span data-help="loyalty_order_minimum_value">Minimum sales order value for loyalty point redemption</span></td><td>*The minimum Sales Order value required before a customer can redeem their loyalty points*

</td></tr></tbody></table>

## Quotes

Control how Quotes are output and when they expire.

<table border="1" id="bkmrk-field-purpose-quote-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="invoicetextquote">Quote Text</span></td><td>*Enter text to be output at the bottom of all Quotes*

</td></tr><tr><td><span data-help="hide_sku">Hide SKU in quotes and invoices</span></td><td>*This will hide the SKU code from PDF invoices and quotes*

</td></tr><tr><td><span data-help="defaultquoteenddate">Quote expires in x days</span></td><td>*Set the default Quote expiration date*

</td></tr></tbody></table>

## Security

#### CMS

<table border="1" id="bkmrk-field-purpose-limit-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="cms_allowed_ips">Limit CMS access to specific IP addresses (global default) (add optional note in brackets)</span></td><td>*Lock down the CMS to specific IP addresses*

*Recommended for all Clients*

</td></tr><tr><td><span data-help="cms_allowed_countries">Limit CMS access to specific countries (global default) (only used if no specific IP addresses set)</span></td><td>*Lock down the CMS to specific countries*

*Recommended for all Clients*

*If additional countries are required, please contact Iconography*

*(please be aware that VPNs may still be used to mask a user's IP)*

</td></tr><tr><td><span data-help="allow_concurrent_logins">Allow concurrent logins with same CMS user (not recommended)</span></td><td>*Choose from:*

- *yes*
- *no*

</td></tr><tr><td><span data-help="epos_bookmark">Show "Store POS" bookmark in CMS</span></td><td>*Adds a [Bookmark](https://bookstack.iconography.co.uk/books/general/page/bookmarks "Bookmarks") for the POS, if the user is enabled for that*

</td></tr><tr><td><span data-help="logout_bookmark">Show "Logout" bookmark in CMS</span></td><td>*Adds a [Bookmark](https://bookstack.iconography.co.uk/books/general/page/bookmarks "Bookmarks") for logging out of the CMS*

</td></tr><tr><td><span data-help="allow_cms_tracking">Allow Iconography to track CMS usage</span></td><td>*Defaults to yes*

</td></tr></tbody></table>

#### Frontend

<table border="1" id="bkmrk-field-purpose-enable" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="enable_checkoutcaptcha">Enable Captcha for checkout</span></td><td>*Choose whether to enable the Captcha for the checkout; choose from:*

- *everyone (includes registered customers)*
- *guests*
- *none*

</td></tr><tr><td><span data-help="maintenance">Maintenance mode (this will temporarily disable the front-end)</span></td><td>*Enable this to temporarily disable the website*

*If set, a holding page will be shown*

</td></tr></tbody></table>

## Social

<table border="1" id="bkmrk-field-purpose-facebo" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="social_facebook_url">Facebook social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_twitter_url">Twitter social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_instagram_url">Instagram social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_linkedin_url">LinkedIn social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_youtube_url">YouTube social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_whatsapp_phone">WhatsApp social media Phone</span></td><td>*Enter a mobile phone number to display the [WhatsApp message widget](https://bookstack.iconography.co.uk/books/integrations/page/whatsapp "Whatsapp") on your website*

<p class="callout warning">*Please ensure that you include the country code, e.g. +447812345678*</p>

</td></tr><tr><td><span data-help="social_whatsapp_url">WhatsApp social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_tiktok_url">TikTok social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr><tr><td><span data-help="social_pinterest_url">Pinterest social media URL</span></td><td>*Enter your profile URL to show a link in your website footer*

</td></tr></tbody></table>

## Other

#### Delivery

<table border="1" id="bkmrk-field-purpose-multip" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="multiplepostagecalc">Multiple postage calculation</span></td><td>*This setting controls how the site will handle [incompatible postage](https://bookstack.iconography.co.uk/books/postage/page/incompatible-postage) costs, e.g. one item in a basket can only be delivered via Royal Mail, but the second must be delivered via your courier*

*Choose from:*

- *combine cost (charge the customer for all delivery costs)*
- *lowest (only charge the lowest delivery cost)*
- *highest (only charge the highest delivery cost)*

</td></tr><tr><td><span data-help="allow_custom_delivery">Allow checkout for zones with no valid postage (POA)</span></td><td>*Prevents the checkout process if a product has no valid postage, e.g. the customer will be presented with a message saying "A custom delivery quote is required for this order. Contact us by telephone for further assistance."*

*If disabled, the customer will be able to complete the checkout, creating a Sales Order which is Payment Pending; you will need to contact them to take payment*

*This will apply if a single item in the basket cannot be delivered*

</td></tr></tbody></table>

#### Merchandising

<table border="1" id="bkmrk-field-purpose-enhanc" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="double_lastseen">Enhance product listing if already viewed</span></td><td>*If set to 'yes', previously viewed Products (eCommerce) will be enhanced on PLPs; they will be shown with a larger image*

</td></tr><tr><td><span data-help="enable_hideleftnav">Hide left nav on default listings pages</span></td><td>*By default, [hide the left hand navigation](https://bookstack.iconography.co.uk/books/product-listing-page/page/hide-left-navigation "Hide Left Navigation") on Product Listing Pages*

</td></tr><tr><td><span data-help="show_brands_tab">Show brands tab in menu?</span></td><td>*Choose to show the automated Brands section in the Menu Bar on the front end of the website*

</td></tr><tr><td><span data-help="show_collections_tab">Show collections tab in menu?</span></td><td>*Choose to show the automated Collections section in the Menu Bar on the front end of the website*

</td></tr><tr><td><span data-help="swatch_preview_on_search">Show swatch previews on search result?</span></td><td>*Toggle to 'yes' to show swatch previews on search results, if available on returned Products*

</td></tr><tr><td><span data-help="product_video_thumbnails">Show video as thumbnail on product page?</span></td><td>*Toggle to show Product videos either as an image thumbnail (yes) or as a PDP tab (no)*

</td></tr></tbody></table>

#### Pricing

<table border="1" id="bkmrk-field-purpose-comply" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="check_eu_law">Comply with EU pricing law</span></td><td>*Select 'yes' to comply with EU law*

<p class="callout info">*Under EU law (the amended Price Indication Directive), when a retailer advertises a price reduction, such as “was £100, now £70”, the “was” price must reflect the lowest price charged in the previous 30 days. Using an inflated or outdated “was” price is considered misleading and illegal under EU consumer protection rules.*</p>

*Select 'no' to ignore this legislation*

</td></tr></tbody></table>

#### Promotions

<table border="1" id="bkmrk-field-purpose-promo-" style="border-collapse: collapse; width: 100%; border-width: 1px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><thead><tr><td>Field</td><td>Purpose</td></tr></thead><tbody><tr><td><span data-help="mailing_promocode">Promo Code for use with newsletter signups</span></td><td>*Enter a [Promo Code](https://bookstack.iconography.co.uk/books/promotions "Promotions") to be given to customers when they sign up to your mailing list*

</td></tr></tbody></table>