# Tasks

# Summary

Use this screen to add, view and manage Tasks.

It contains a summary of all Tasks, and may be used to review your own Tasks, as well as those assigned to other Users.

<p class="callout info">Tasks may be added throughout the system, against Sales Orders, Purchase Orders, Stock Transfers and more; for a guide on adding Notes and Tasks, click [here](https://bookstack.iconography.co.uk/books/general/page/adding-notes-and-tasks)</p>

<p class="callout info">Notes are simply Tasks without an actionable task</p>

#### Key to Icons

![status_open.gif](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/status-open.gif) = open

![status_inprogress.gif](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/status-inprogress.gif) = in progress

![status_awaitingreply.gif](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/status-awaitingreply.gif) = awaiting reply

![status_awaitingaction.gif](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/status-awaitingaction.gif) = awaiting action

![status_completed.gif](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/status-completed.gif) = completed

<p class="callout info">Overdue Tasks are highlighted in red</p>

For more information on Statuses click [here](https://bookstack.iconography.co.uk/books/tasks/page/status).

### Finding a Task

All Tasks are listed on this summary screen; use the filters to find or view Tasks. You can filter by:

- Store
- Store User
- Category
- Status
- Due Date

You can also choose to view overdue only.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/dgbimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/dgbimage.png)

#### View by Category

Use the filters to view Tasks linked to a specific Category; these are set up in [Site Settings](https://bookstack.iconography.co.uk/books/site-settings "Site Settings").

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/1gaimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/1gaimage.png)

<p class="callout warning">It is not possible to filter by sub-category</p>

#### View by User

Use the filters to view tasks assigned to a specific User.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/B5dimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/B5dimage.png)

<p class="callout info">Some tasks may be linked to more than one User</p>

### Managing a Task

Click on the Task Id to manage that Task.

More information on managing tasks is available [here](https://bookstack.iconography.co.uk/books/tasks/page/summary-jEN).

# Managing Tasks



# Summary

The Task page displays all of the relevant information about any specific Task, and allows the User to update and manage the Task as appropriate.

### Page Breakdown

<table border="1" id="bkmrk-status-summary-detai" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 30.037%;"></col><col style="width: 69.963%;"></col></colgroup><tbody><tr><td>- [Status](https://bookstack.iconography.co.uk/books/tasks/page/status)
- [Summary](https://bookstack.iconography.co.uk/books/tasks/page/task-summary)
- [Detail](https://bookstack.iconography.co.uk/books/tasks/page/detail)
- [Notes](https://bookstack.iconography.co.uk/books/tasks/page/notes)
- [Audit History](https://bookstack.iconography.co.uk/books/tasks/page/audit-history)

</td><td>[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/4r8image.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/4r8image.png)

</td></tr></tbody></table>

# Status

This section shows the status of the Task; this is actually managed within the [Task Summary](https://bookstack.iconography.co.uk/books/tasks/page/task-summary).

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/XnTimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/XnTimage.png)

The statuses include:

- open
- in progress
- awaiting reply
- awaiting action
- completed

<p class="callout info">These statuses are set manually; they are not linked to any additional function</p>

# Task Summary

This section shows essential information about the Task.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/hrDimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/hrDimage.png)

### Summary

Use this to enter a summary of the task - this is output as part of the list of Tasks on the previous page, and is intended to be used as a small snapshot of the action.

This is an optional field.

### Assignment

This will show a list of all Users linked to this Task.

<p class="callout info">Note: a single Task can have multiple Notes added to it, and each of those may have different Users assigned to them</p>

### Category

Use these controls to set the Category and Sub-Category to the Task.

<p class="callout info">These must be manually assigned, and no automation is linked to them</p>

### Status

Use this to control the [Status](https://bookstack.iconography.co.uk/books/tasks/page/status) of the Task.

<p class="callout info">These must be manually assigned, and no automation is linked to them</p>

# Detail

This section will show the Detail of any linked item, e.g. a Sales Order.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/Ttlimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/Ttlimage.png)

### Detail

This will vary depending on the lined item.

For example, a Task linked to a Sales Order will include information on the Sales Order No. and Date, the Customer, etc.

These are the different kinds of links:

- Customer
- Customer Return (RMA)
- Purchase Order
- Sales Order
- Stock Transfer
- Supplier Return

# Notes

This section is used to manage the Notes that are within a Task.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/bcdimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/bcdimage.png)

From this section is is possible to view and comment on individual Notes, as well as reassign them to a new User.

It is also possible to mark a Note as completed within this section.

### Multiple Notes/Users

All Tasks must have at least one Note. It is also possible to insert addition Notes to a Task within this section.

As each Note may be assigned to a different User, it is possible to have multiple Users linked to a single Task.

# Audit History

In this section, a complete Audit History for the Task is displayed.

[![image.png](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/scaled-1680-/twwimage.png)](https://bookstack.iconography.co.uk/uploads/images/gallery/2025-12/twwimage.png)

This is automatically generated based on actions taken by Users in the CMS.