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This email is sent when a Trade Count application is rejected in the CMS.

This may be used as an import or an export. The file looks like this: Import Amend your file and upload it; this will update USRs which are in the file, based on Barcode.  Field  Purpose code Read only - this is use to identify the related Variant ba...

If a Customer has been given a quote, this can be retrieved for online checkout.  Quote Retrieval The Customer will receive an email with a link to retrieve the quote; they can use this. Alternatively, there is a link in your website footer for retrieve a quot...

HELP FILE + Addition of an 'open a ticket' button within the help file FAQS + Addition of Product specific FAQs+ Schema Updates+ Addition of assignment rules fo FAQs WEBSITE (PDP CUSTOMISATION) + Variations to page setup added (bookstack.iconography.co.uk/book...

This report will show you a list of Products which have been added to Customer Wishlists via your website.  Filters This report may be filtered by: Date Range Key to icons = view Customers who wishlisted this item Note that because it is possible to create...

This section will show up to five Products which are also in the same Collection as the current Product.  They will be available for quick purchase if no configuration is required, e.g. no Variant/Customisation selection is required.  These are sequenced as p...

This integration connects IXO Commerce to Shiptheory for courier booking, label printing and returns management. Shipments are created automatically when order lines are despatched, and couriers, tracking numbers and labels are pulled back into the order. CMS ...

A report listing items that have been sold, with a call to action on each row that opens the full list of sales orders containing that SKU. The report is intended for situations where every order containing a given item needs to be identified quickly, such as ...

This screen is a quick order form, which customers can access once they log into their account.  They simply enter a SKU Code and a Quantity, and the price will auto fill. They can then add those items to the basket. Further down the screen, items from previo...

This page is output when a Customer compares multiple Products. 

How to Export Product Data and Images Learn how to filter your product catalog by brand and specific collections to find the items you need. This guide will walk you through generating custom export files and downloading your product images efficiently. Produ...

This page covers how upsells work in IXO Commerce, where they appear, and the order they are presented in. If you would like to see how to select Upsells in the POS and CMS, click here. Where upsells are shown Upsells are presented in a step-by-step wizard in ...

This process works for both POS and CMS, with the Upsell journey being identical in both. Note that the eCommerce journey follows the same rules. For more information, please click here Product Selection 1. Click "ORDER" to add your base Product 2. Select the...

UPSELLS Upsells now visible within the POS and CMS (Would you like to know more?) MODULAR PAGES Addition of a scheduled publish date to all modular pages (Would you like to know more?) RETRIEVE A QUOTE All payment methods now available with retrieve a q...

Learn how to correctly navigate the IXO POS system to apply a gift voucher to a transaction. This guide also covers how to finalize the manual payment process and generate a receipt for your customer. Add a Gift Voucher To do this, you Gift Voucher must be set...