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Product Data

This may be used as an Import or an Export.

Export

Use these filters to limit which columns are exported.

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Use the filters to narrow your selection, then click 'Export'. This will generate a file that will include all Products that match your filters.  

The export will include one row for each Variant linked to those Products.

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Presets

It is possible to build Export presets. These provide a shortcut to which columns will be output.  

You can either choose an existing preset from the drop down, or select 'new preset' If you do so, you will be prompted to enter a preset name, and select the required fields. That preset will then be available for future exports.  

The SKU Code is always exported as the first column.

Import

Make changes to the file and import it to update Products.

When imported, the file will perform these two functions for each row:

  1. If the SKU Code already exists in the database, then it will be updated as per the data in the spreadsheet
  2. If the SKU Code does not exist, then a new Product will be created (see below for more details)

It is not possible to remove data using this method; blank cells will be ignored

Merging Products

When creating a new Product, it is possible tomerge multiple rows into a Product with multiple Variants.  

To do so, each row must share the same Name and ProdRef.  

New Products with the same Name and ProdRef will be automatically merged on creation.

Field Summary

Field Purpose
code

Sku Code (alphanumeric, mandatory, max 80 characters)

  

This field will not accept special characters; please limit your entries to letters, numbers, '-' and '.'

barcode

Barcode field (alphanumeric)

  

This will be autogenerated if left blank

mpn

Manufacturer's Part Number (alphanumeric, stored per Variant)

prodref

Product Reference

  

This is used to link Products as separate Products, or to merge new Variants into a new Product (see above)

department This powers the the Sales by Department report (alphanumeric)
nominal This field typically forms part of an integration with an accounts package
commodity Enter the Commodity Code of the product (for use with exports)
origin

Enter the Country of Origin (enter the country code, e.g. GB)

  

This is only required when exporting

name

The Name of the Product (mandatory)

  

Displays as the page title (also known as the H1 Text) and is also output on Product Listing Pages, as well as being the primary field for search results

  

Also used as the Meta-Title by default


  

This may be used to merge new Variants into a new Product (see above)

manufacturersproductname If populated, this will replace the Product Name on all all Purchase Orders
price

The selling price of the Variant

  

Defaults to 0

rrp

The RRP of the the Variant, to show on the website

  

Defaults to 0

offerprice

A retail offer price for the the Variant  (this will supersede the Retail field), if enabled by the Offer Start/Expiry

  

  

Defaults to 0

offerstart

Date until which the Retail/Trade Offer price should apply

  

If left blank, the Retail/Trade Offer price will apply unless an start date has been set in the future

offerexpiry

Date from which the Retail/Trade Offer price should apply

  

If left blank, the Retail/Trade Offer price will apply unless an expiry date has been set in the past

costprice

The cost price of the the Variant

  

Defaults to 0

  

May be set per per Supplier  enabled for this Product

  

This may only be used if the Product is linked to a single Supplier. If there are multiple Suppliers, you will need to use the Cost Price import.  

vat

Select the VAT status of this this Variant  - choose from:

  

  • Standard
  • Reduced
  • Zero
  • Exempt

VAT rates for Standard and Reduced are controlled via via Countries

lowstock

Use this to set a low stock threshold, e.g. '7'

  

If the stock level is below this level, a warning will be show on your website and the the Variant  will appear within the the Low Stock  report

  

This will also be used to drive drive Replenishment

highstock

Use this to set a minimum stock level, e.g. '5'

  

This will be used to drive drive Replenishment

stocktext A label that will display on the the Product Detail Page  if this this Variant has been selected
allowbackorder This sets whether the the Product  may be sold without stock, e.g.  Sales Orders  will be fulfilled by a back to back back Purchase Order (yes/no)
allowpreorder This will determine whether stock 'on the water', e.g. on a submitted submitted Purchase Order that has not yet been received, will be displayed as available stock on your website (yes/no)
postagetypes

  Enter postage type 'codes' in a comma delimtied list, e.g. 'standard,collect'.

  

Default postage types will be applied automatically to new Products

deliverytext

Text entered in this field will display to the customer on the website if the product has available free stock

  

If left blank, this will default to 'In Stock'

deliverytext2

Text entered in this field will display to the customer on the website if the product does not have available free stock

  

If left blank, this will default to 'Out of Stock', or, if enabled for allowbackorder on the the Inventory  tab, it will default to 'Available (allow XXXXXX days for delivery)'

leadtime Set the leadtime (total days) for the the Variant
brandname

This adds Brand Brand to a product

  

This will text match to an existing entry; if a matching entry does not exist, it will be created

supplier

This section is used to add add Suppliers for a product. If not manually set, the default is to apply none.  

  

If you are using multiple Suppliers for a single product, these may be added as a comma delimited list

This will text match to an existing entry; if a matching entry does not exist, it will be created

collection

This section is used to add add Collections to a product. If not manually set, the default is to apply none.  

  

This will text match to an existing entry; if a matching entry does not exist, it will be created

summary

This field allows for a simple summary of the product, with simple formatting

  

This may be uploaded with HTML to apply basic formatting

description

This field controls the Product Description; formatting may be added to this using the controls at the top of the screen

  

This may be uploaded with HTML to apply basic formatting

tab1 to tab 4

If populated, this will add a new product information tab onto the product page; this field will provide the title of that tab

  

This will display in the same manner as Global Tab

tab1to tab 4 content This will form the content of a custom tab; this is populated as per the Product Description
Merge Tag Title

The title used on linked eCommerce Products

  

Used in Conjunction with Product Reference

  

Note that this field is optional for linked Products

Merge Tag

The label used on linked eCommerce Products

  

If multiple Products have the same Product Reference, they will be linked to the eCommerce Customer if a Merge Tag Title and Merge Tag are entered

  

Used in Conjunction with Product Reference

  

Note that this field is mandatory for linked Products

pdftext Text entered here will be the link text shown to the customer on your website

  

This will default to the file name, if left blank

videoid

Use this to determine the type of video (Youtube/Vimeo)

videotype Enter the ID of the video that you want to attached to the product

  

You can find the video ID from the URL:

  

https://www.youtube.com/watch?v=dQw4w9WgXcQ  

  

https://vimeo.com/794492622

weight Dimension of the the Variant (kg)
volume Dimension of the the Variant (m3)
unitwidth Dimension of the the Variant (cm)
unitdepth Dimension of the the Variant (cm)
unitlength Dimension of the the Variant (cm)
unitheight Dimension of the Variant (cm)
cartons

The number of Cartons in which this this Variant  is delivered from your Supplier

  

This will determine the number of product labels which will be printed from the the Label Printing  screen, or at at Goods In

productlive Defines the Product Status (yes/no)
variantlive

Sets whether this this Variant  is live

  

It is possible to have a Product with multiple Variants where some are not live

  

If all Variants are set 'Variant Live' to No, then the Product will be disabled.

  

Defaults to Yes

buyonline Defines whether the Product can be bought online (yes/no)
visibility

By default, all products will be visible on your website, but this setting allows you to determine visibility of the product within the POS, or across multiple websites

  

Enter a comma delimited list, e.g. website/instore

featuredhome Toggle to feature the product on the Home Page
featured Toggle to feature the product on Category Pages
freeshipping

Determines whether this Variant  receives free shipping

  

This will only apply to orders within which all items have this enabled

  

(yes/no)

disallowdiscounts
swatchwizard Toggle to enable the the Swatch Wizard (yes/no)
multiswatch

Toggle to combine variants within the Swatch Wizard (yes/no)

  

This controls the following field against the Product: 'Combine variant and swatch selection in Swatch Wizard if applicable (enables "multiswatch")'

  

This will not be available if multiple layers of Variant option are on a product, e.g. 'Size' and 'Colour'

  

This will not be available if any live Variant has no Customisations

previewswatch

Enables swatch preview panel (yes/no)

  

Made to Order Products only

requestaswatch Toggle to enable the Swatch Request Popup (yes/no)

  

(Swatches  must be enabled for the Swatch Request tool for this to function)

itemcondition Choose if a product is 'New' or 'Used'
meta_title Use this to set a manual Meta Title
meta_description Use this to set a manual Meta Description
meta_keywords Use this to set your Meta Keywords
google_product_type

Use this to override the Google Category assigned to this product

  

May be left blank

  

By default, this will inherit the setting in the the Product's parent  parent Category  (the Category that this is taken from will be clearly listed here as 'default')

excludefinance

Baskets that include this Product will not be permitted to checkout with finance (eCommerce)

allowvatremoval

Enables the ability to exempt this Product from VAT, either in the POS or the CMS

option1 to 3 name

Enter an Option Name for the Product

  

This will text match to an existing entry; if a matching entry does not exist, it will be created

option1 to 3 Enter an Option Value for the Variant
related Enter a comma delimited list of SKU codes as Related items
upsells Enter a comma delimited list of SKU codes as Upsells
productaddons Enter a comma delimited list of Addon SKU codes
prodid

Export only

  

This will export the Product ID of the selected Product

Mapping

You will need to map your data before it can be imported.

It is highly recommended that your import file should only include the columns for the fields that you are intending to edit, and nothing else.

Mistakes made here may have serious impact on your Product database.