Summary
This screen is used to Pack and Despatch Sales Orders and barcode scanning can be used to speed up and verify the workflow.
This is broken into three tabs:
- Awaiting Packing
- Awaiting Despatch
- Awaiting Collection
The expected workflow is that all Sales Orders should be Packed, and their status will then turn into either Awaiting Despatch or Awaiting Collection.
Once a Collection Sales Order is Packed, the customer will be sent an email telling them that the item is ready for collection.
Sales Order Visibility
Orders will appear here if they are of any of the following statuses:
- Awaiting Packing
- Awaiting Despatch
- Partially Despatched
- Awaiting Collection
- Partially Collected
Other statuses may also be shown if the user ticks 'include partially received', as this will show orders with other statuses, which have items ready to be delivered.
'Include partially received' will show orders that may have an outstanding balance
Filters
Use the filters to select the orders that you would like to process.
Filter by:
- Fulfilment Store
- Delivery Type
- Delivery Date
- Include partially received
Individual Processing
This can be done either manually order via a barcode scanner.
More information is available here.
Bulk Processing
Use the tick boxes to select multiple lines. Then use the buttons at the bottom of the screen to confirm an action.
