Returns (aka RMAs)

Summary

Use this screen to view and manage RMAs (return merchandise authorisation); return requests and p...

RMA (Detail)

Use the tick boxes to process the RMA line item (it is possible to have multiple items on a sing...

Create a new RMA

1. Click "Add new return" 2. Search for a Sales Order Tip: This can also be done directly from ...

Recommended Setup (Furniture Retailers)

When furniture retailers are processing returns, it is recommended to use a 'Customer House' Stor...