Summary
Use this section to manage your Reviews.
Customers are able to leave reviews on Product Detail Pages, and they will also be prompted to do so after they complete a purchase in a review chaser.
By default, new Reviews will be disabled and flagged as Awaiting Action. These must be approved before they are published.
Key to Icons
= is live
= is disabled
= edit
= delete
Editing a Review
To publish a review, you must approve the entry.
| Field | Purpose |
| Name | The name of the reviewer |
| The email address of the reviewer | |
| Stars |
The star rating given by the reviewer
This can not be edited |
| Review | The text of the review |
| Response |
Use this to add a response to the review
This will be visible on the Product Detail Page |
| Publish Date | The date the review was left |
| Approve Entry |
Toggle to 'yes' to publish the entry
Must be set to 'yes' to be visible |
| Staff Review |
Use this to show that the review was left by a member of staff |
FAQs
What if I am using a third party review service like Trustpilot or Feefo?
If you are using a third party review service, please notify Iconography and ensure that your review chaser is disabled.