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Use the controls to build a Product Specific Price List. The Prices added here will take precedence if a Customer is assigned to the Price List Group, and is logged in to their account.  A Price List can also be populated via a CSV. Enter absolute prices here...

To build a Category specific Price List, simply select a Category from the Drop Down List, and add a percentage discount.  If a Product is in multiple Categories with discounts, the largest one will be applied. 

When a Customer uses the Site Search on your website, their search terms are matched against multiple fields in order to present results.  These are sorted based on relevance.  Product Fields used are: name prodref summary description meta_keywords user_keywo...

Any Customer may be marked as a Retail or Trade Customer There are four primary Customer Statuses: Registered Guest In-Store Pending Approval Registered A Registered Customer is one who has fully registered their account through the website.  This will eithe...

This report will show a breakdown of company-wide sales within a given period; the value of sales will be split by billing address. Filters This report may be filtered by: Source Device Store Store User Date Range Key to icons = download report

This screen shows esential information about the Product, in a similar way to the eCommerce Product Detail Page. Stock Information Stock information is shown by tapping/hovering on the box icon on the left hand side On Order This will show a breakdown of all ...

Tabs on the Product Detail Page may be laid out vertically or horizontally. Vertically Horizontally  

This is sent to Guest Customers who have placed a Sales Order, either through the website, or in the POS/CMS.

When handling Replenishment, it is possible to select an 'aggregated Store'. This will aggregate figures for the Store, along with any other Store that uses it as a default receiving Store (See Stores for more information on this).  The way this works is as f...

This is a list of whitelisted domains for use within IXO Commerce. These are typically linked to integrations. Domain Service vimeo.com Vimeo video embeds ampproject.org AMP blog pages clarity.ms Microsoft Clarity gstatic.com Google Fonts google...

Use this control to edit a Task.  This control may be used in order to change: the User responsible for the Task the date the Task is due the category of the Task Simply use the dialogue to make the amends and click save.

The scheduler calls the following functions, in this order: getItemsGets default cost price of all items in Xero getOrdersForXeroGet all orders from IXO that haven't been acknowledged already, excluding draft, abandoned, cancelled or quotes.Creates the custome...

Default By default, sub categories will be shown on Product Listing Pages as their tiles. Images and image widths can be controlled when editing the sub category itself. Pill Buttons Sub categories can also be displayed as pill buttons. These are ideal for mi...

This process may only be managed within the full CMS, and not via the POS.  When an item is returned, it may be marked as 'exchange required'. The journey is similar if the Return is managed through the RMA process New Sales Order Processing a return marked a...

This section is used to add FAQs to a Product. These will be output as a tab on the Product page. FAQs can also be added to multiple Products simultaneously using the FAQs section

This logic is used when printing labels. Warehouse Labels (reserved stock) This grabs all Sales Order Lines that follow these rules: Sales order status: Contains the word ‘despatch’ Contains the word ‘packing’ Contains the word ‘pending’ Contains the term ‘a...

This is a setting which is used by third party integrations such as Xero to flag which Sales Orders have been imported.  If ticked, this will remove the Sales Order from the export feed. If unticked, this will add the Sales Order into the export feed.  If ackn...

There are a variety of settings that will make changes to the PDP. These are listed below. Image magnification (pop up with the full image size) will only be available if the original image is large enough to support this. Secondary image placement Additional ...

If a WhatsApp social media Phone number has been entered in Site Settings, a pop up will display on the website.  Behaviour On mouseover (or tap for touchscreen devices), this will open as below. The customer will then be able to enter a message. When sent i...

Which labels you can print will be determined by your STAR printers. While each label type may be printed as a PDF, they are optimised to work with STAR devices.  Warehouse Labels Reservation Labels 72mm This will output with the Surname and Sales Order number...