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This report will show a breakdown of company-wide sales within a given period; the value of sales will be split by Department. This list is based on the departments you have set up against Products.  Filters This report may be filtered by: Source Devic...

This section is used to add Categories for a product. If not manually set, the default is to apply none.  This section allows products to be edited individually; editing in bulk is done with other tools, such as the CSV Upload  You may use the tick boxes...

This section is used to add Collections to a product. If not manually set, the default is to apply none.  This section allows products to be edited individually; editing in bulk is done with other tools, such as the CSV Upload  You may use the tick boxes...

This tab is used to setup and edit delivery options for a product. During setup, these fields are optional, and will follow defaults set up within the Postage section.  This section allows products to be edited individually; editing in bulk is done with ot...

These are the individual Postage Types assigned to products. These control elements such as delivery time, pick a day, etc. 

A Postage Zone is a limited geographical area to which you will apply delivery rules.  These are the areas to which you deliver; each Postage Type may be enabled for each individual zone at a different price, or disabled entirely for a single zone.  Each Zon...

This tab is used to setup and edit media for a product. If not manually set, the default is to apply none; a 'missing image' image will be shown instead.  This section allows products to be edited individually; editing in bulk is done with other tools, such...

This section is used to add Attributes to a product. If not manually set, the default is to apply none.  This section allows products to be edited individually; editing in bulk is done with other tools, such as the CSV Upload  You may use the tick boxes ...

Addons are used to sell additional services which are not linked to stock. Set unique SKUs for reporting, control pricing centrally, and optionally choose to raise purchase orders. Perfect for gift wrap, removal and assembly services, extended warranties or th...

This page outlines the way in which Cost Prices are managed, both against individual units of stock, and directly related to Sales Orders. The Basics Cost prices are managed within the Variant Tab, and can also be amended within the CSV Import or by using th...

IF YOU AMEND A MTO PRODUCT AFTER IT HAS BEEN ORDERED, IT WILL BREAK FUTURE ALLOCATIONS   Stock Allocation Stock Allocation is the process by which a unit of Stock is added to a Sales Order. This process can be manual or automated. Stock Allocation is power...

Stores and Locations In IXO Commerce, stock is managed at the Store level, with each Store potentially having multiple Locations. Each Location can be set to one of the following statuses: Available: Stock is available for order fulfillment. Unavailable:...

Stock Reservation prevents automated processes from over-allocating a unit of stock However, it is possible for a human to override this by manually selecting already reserved stock during Stock Allocation ⁠. How Stock Reservation Works Sales Orders Stock ...

These rules can be used to automatically add various types of cross-sells to Products; it is also possible to assign these manually to individual products on the Related tab when when editing a Product. How Cross-Selling Rules Work The user sets up several r...

This section is used to setup and edit Variant Options and Swatches.  it is essential that Options have already been setup. Setup Select an Option from the drop down. This will be your Option Name, e.g. 'choose flavour' Below this, press the 'add' button...

This tab allows you to manage Customisations; these are complex options where their number and/or complexity mean that creating individual Variants for each potential combination is impractical. To manage Customisations, the product must be set as 'Made to ...

This tab is used to manage the Booking product type. To manage Bookings, this product must be set as a 'Booking' on the Product tab Setup A booking product may be setup with multiple Variants, in which case you will need to add Variant Options.  Fi...