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Google Adwords Managed via Site Settings. Google Analytics Managed via Site Settings. Google Maps API Managed via Site Settings. Google Shopping Your Google Shopping feed will be available via the Integrations section. You may either download this file...

eCommerce finance integrations are available. If implemented, finance will be available at checkout.  A finance calculator will be shown on relevant Product pages, and as part of the checkout journey.  Individual Products may be disabled from finance if nece...

The Alerts are a list of actions that you need to take today. These will slide out automatically on login, or can be accessed via the red roundel in the top right hand corner of the screen. They display like this, and will often have links to encourage acti...

If enabled, the customer will be able to Pay with Deposit for any order for any order over a minimum value. The deposit percentage and minimum item value are controlled in Site Settings.  The deposit is calculated as a percentage of products which meet the m...

Incompatible postage occurs when a customer purchases multiple items that do not share the same postage type. In this situation, IXO Commerce will calculate the order based on the setting defined in Site Settings for 'multiple postage calculation.'

The IXO Commerce loyalty scheme works on a simple basis. A registered customer will earn a certain number of points based on their spend. Each of those loyalty points is worth a fixed amount. Both the 'loyalty points earned per £ spent' and 'loyalty point va...

The Bookmarks are a series of shortcuts that appear in the CMS to aid frequent navigation. These are unique to each user.  Use the shortcut to add a Bookmark.  Right mouse click to remove a Bookmark. Some standard Bookmarks are controlled via Site Settings....

Use this to update your user details Setup Field Purpose Full Name Enter your full name Email Enter your email address Location Choose your default Store (used for default Sales Store when placing POS and Telephone Orders) C...

Use this screen to manage Users Key to icons  = edit = delete Deleting Users may have serious irreversible impact on your reporting, stock and allocation.  Summary This screen shows basic information about your system users. Column Purpose ...

Use this screen to setup or edit new users.  Setup User Details Field Purpose Username Enter the user's username - this will be user when logging in, and in in the CMS   Must be unique Full Name Enter the user's full name E...

Old report, since migrated to Performance by User.

This page shows a list of your live Brands. Featured Brands appear at the top of the screen.  You can control this via the Brands section under the Catalogue section of the CMS.  How it Displays

If you have been enabled for multiple currencies, these can be managed here.  Setup GBP (£ Sterling) is the default currency, and that is how all Product prices are managed in the Inventory.  If a customer selects a different currency on your website, then ...

This page can be used to view a summary of how you have set up your Countries; you can also apply changes in bulk if needed using the tick boxes and controls at the bottom of the screen.  Disabled Countries are shown below enabled Countries. Key to icons =...

Use this screen to manage an individual Country. Setup Country Basic Information Field Purpose Zone Select Postage Zone for this Country Available for Delivery If left unticked, this will disable the Country; delivery to this Count...

Order COnfirmation THis one is linked to the bcc of trustpilot/feefo, and if disabled, will prevent those notifications going out  

From here, you can set up your postage rules. These are used to calculate postage charges within your eCommerce checkout, as well as when building telephone orders in the CMS, or in store orders via the POS.  Key to icons = setup a postage zone/type = del...