Summary
Use this screen to edit your automated Email Templates; these include abandoned basket notifications, Sales Order confirmations, newsletter sign ups, etc.
This section may also be used to disable individual Email Templates.
| Purpose | |
| abandonedbasket | This email is sent an hour after an abandoned basket has occurred |
| abandonedorder |
This email is sent an hour after an abandoned order has occurred |
| aftersalesrecommend |
This email will be sent 28 days after an order is placed |
| customernote |
This is the email used when sending general notes to the customer |
| despatch |
This is the despatch notification email |
| emailwishlist |
This is the email sent when a customer emails their "wish list" to a friend |
| giftvoucher |
This is the template used for sending an e-voucher |
| newsletter |
This acknowledges subscription to a mailing list |
| oosrecommend |
This email is sent 28 days after a “notify me when in stock” is requested |
| order |
This is the order confirmation |
| ordercancellation |
This is the order cancellation request email |
| ordernote |
This is the email used when sending order notes to the customer |
| passwordresetdone |
This is the email sent when a password reset has occured |
| passwordresetlink |
This is the link sent when a customer requests a password reset |
| purchaseorder |
This email is sent to suppliers when submitting a purchase order |
| purchaseordercancel |
This email is sent to suppliers when cancelling a purchase order |
| quote |
This is the quote template |
| readytocollect |
This is the "ready to collect" notification email |
| receipt |
This is the email receipt |
| register |
This email acknowledges a new account registration |
| returnconfirmation |
This is the return request confirmation |
| returnoutstanding | This is the return received email following partial receipt of goods |
| returnprocessed |
This is the return processed email following refund or exchange |
| returnreceived |
This is the return received email following full receipt of goods |
| returnrejected |
This is the return rejected email following rejection of request |
| reviewchaser |
This email is sent 28 days after purchase prompting them to review the product |
| stocknotify | This email is sent to the customer when an item is back in stock |