Setting up a Star Printer (via the app)

Step 1 - Install the app and install

Your printer will have come with a quick start guide - follow those steps to install the app and connect to your printer.

Ensure that it has access to the internet, either via a wired or wireless connection.

Wired connections are always more stable than wireless ones

Open Device Settings:

Navigate to this section:

Toggle CLOUDprnt to enabled at the top of the screen.

Then, enter the URL as prompted from your Device Setup screen. it will be in this format:

If your site has not gone live, you will need to include the development password in that url. In that instance, use this format: https://demo.iconography.co.uk/retailfusion/epos?iconography=DEVPASSWORD

Set polling time to 2.

It is recommended that you give each printer a unique label; also add a physical label with this identifier to your printer

To connect to a printer, simply tick the box and press 'update tills'.

Each device can only connect to a single receipt printer and a single label printer at a time