Summary
Use this section to apply site wide settings.
Standard
| Field | Purpose |
| Email recipient (enquiries) |
This is the recipient address for enquiries, e.g. enquires from the Product Detail Page
This will also be used as the email sender for all emails sent from IXO Commerce, e.g. order confirmations and notes |
| Email recipients (orders) |
This is the recipient address for Sales Order notifications; it will receive an email notification whenever a new eCommerce order is placed
It is possible to add multiple emails |
| Email sender (purchase orders) | This is the 'sending address' for Purchase Order emails |
| Address Line 1 |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Line 2 |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Town |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address County |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Postcode |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Phone Number |
Your business details
This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc. |
| Fax Number |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| VAT Number |
Your business details
This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc. |
Countdown
Control a countdown banner that will appear on the website.
| Field | Purpose |
| Countdown End Date |
The date from which the countdown banner will show
If left blank, the countdown banner will be hidden |
| Countdown End Time | The date until which the countdown banner will show |
| Countdown Text Message | Text to show on the countdown banner |
| Countdown Text Colour | Pick a colour for the text on the countdown banner |
| Countdown Background Colour | Pick a colour for the background of the countdown banner |
| Countdown Link | Enter a URL here to add a link to the countdown banner |
CRM
Use these to alter reporting purposes
| Field | Purpose |
| Discount Reasons |
Enter discount reasons - these must be used when adding manual discounts
It is possible to add multiple entries |
| Task Categories |
Enter your Task Categories - these will be used in the Tasks
It is possible to add multiple entries |
| Task Sub Categories |
Enter your Task Sub-Categories - these will be used in the Tasks
It is possible to add multiple entries
Enter in this format: 'category:sub-category' |
| Advertising Sources | Enter your Advertising Sources - these will be used in Reports and when registering a new Customer |
| VAT exemption reasons | Enter your VAT Exemption Reasons - these will be used in when add a VAT Exemption form to a Sales Order |
Custom Rank (A/B/C)
Use the sliders to create Custom Ranks for managing Product sort order. These are then applied to individual Category pages.
| Field | Purpose |
| Custom name (for reference only) | For reference only |
| Custom sort order (by activity) | Boost the Product in the sort order if it has a higher activity, appears in searches, number of visits to Product Detail Pages, number of times added to basket, etc. |
| Custom sort order (by best selling) | Boost the Product in the sort order if it is best selling, e.g. the higher in your best seller rank it is, the larger boost it will get |
| Custom sort order (by biggest savings) | Boost the Product in the sort order if it is on sale, e.g. the larger the savings, the bigger the boost it will get |
| Custom sort order (by featured) | Boost the Product in the sort order if it is featured (featured/home/checkout) on the Product tab |
| Custom sort order (by lowest price) | Boost the Product in the sort order based on price, e.g. lower priced products get a larger boost |
| Custom sort order (by newness) | Boost the Product in the sort order if it is new, e.g. the newer the product, the bigger the boost it will get |
| Custom sort order (by stock) | Boost the Product in the sort order if it is new, e.g. the more stock you have, the bigger the boost it will get |
| Custom sort order (by margin) | Boost the Product in the sort order if it is new, e.g. the higher the margin on the product, the bigger the boost it will get |
Finance
This tab is used to configure Finance Integrations, and is not required otherwise.
| Field | Purpose |
| Finance minimum order value | Minimum order value to enable Finance as an option. |
| Finance deposit percentages |
Insert the deposit level available to the customer
It is possible to add multiple entries |
Use this to configure your Google Integrations.
| Field | Purpose |
| Google Measurement ID (G-XXX) | Enter your Google Measurement ID (G-XXX) |
| Google Measurement Secret | Enter your Google Measurement Secret |
| Google Tag Manager ID (GTM-XXX) | Enter your Google Tag Manager ID (GTM-XXX) |
| Output data layer for Google Tag Manager |
Choose your output data layer:
|
| Google Maps API Key (IP restricted to server) | Enter your Google Maps API Key (IP restricted to server) |
| AdWords Conversion ID (AW-XXX) | Enter your AdWords Conversion ID (AW-XXX) |
| AdWords Conversion Label | Enter your AdWords Conversion Label |
Integrations
Use this tab to configure any other Integrations.
| Field | Purpose |
| Meta Pixel ID | Enter your Meta Pixel ID |
| eBay Fulfilment Latency | Enter a number of days it takes to fulfil eBay orders |
| Star printer receipt heading (usually company name) | Outputs at the top of printed receipts (below the logo, if one has been stored in the Printer) |
| Star printer receipt additional text | Outputs at the bottom of printed receipts |
Invoice
Insert invoice text here; this will be output on each Sales Order Invoice based on the Sales Order Source.
| Field | Purpose |
| Invoice Text (web orders) | Enter text to be output at the bottom of the Sales Order Invoice for all eCommerce and Phone Sales Orders |
| Invoice Text (store orders) | Enter text to be output at the bottom of the Sales Order Invoice for all Sales Orders placed via the POS |
| Quote Text | Enter text to be output at the bottom of the Sales Order Invoice for all Quotes |
Messages
Control messages on your website and in the CMS.
| Field | Purpose |
| Company alert for CMS | Enter a message to show in the Alerts slider |
| Message for header bar | Enter text that will be displayed in the header |
| Background colour for header bar | Choose a colour using the colour picker |
| Message for top of home page | Enter text that will be displayed at the top of the home page |
| Message for footer (mailing list) | Enter text that will be displayed next to a mailing list sign up |
| Message for shopping basket page | Enter text that will be displayed on the shopping basket page |
| Title for custom footer column | Enter a title that will be displayed in a custom column in the footer |
| Text for custom footer column | Enter Text that will be displayed in a custom column in the footer |
| Message for shopping basket page | Enter text that will be output at the checkout |
| Delivery information link for shopping basket page |
Enter a link that will be used to link users to your delivery information, e.g. /delivery
If populated, the customer will have to check a box to confirm that they agree with your T&Cs prior to payment
If blank, the customer will not have to check a box to approve your T&Cs |
| Terms and conditions link for checkout page | Enter a link that will be used to display your T&Cs to the customer on the final stage of the checkout |
| Additional text for till receipts | Enter additional text that will be output on all till receipts |
Other
| Field | Purpose |
| Multiple postage calculation |
This setting control show the site will handle incompatible postage costs, e.g. one item in a basket can only be delivered via Royal Mail, but the second must be delivered via your courier
Choose from:
|
| Allow checkout for zones with no valid postage (POA) |
Prevents checkout process if a product has no valid postage, e.g. the customer will be presented with a message saying "A custom delivery quote is required for this order. Contact us by telephone for further assistance."
If disabled, the customer will be able to complete the checkout, creating a Sales Order which is Payment Pending; you will need to contact them to take payment
This will apply if a single item in the basket can not be delivered |
| Allow users to book a delivery date via Store POS | If not set to 'yes', users will only be able to request a delivery date |
| Require packing before Collection | If set to 'yes', a Sales Order may not be marked as Collected until it has been Packed |
| Enhance product listing if already viewed | If set to 'yes', previously viewed Products (eCommerce) will be enhanced on PLPs; they will be shown with a larger image |
| Hide left nav on default listings pages | By default, hide the left hand navigation on Product Listings Pages |
| Picking list orders per page |
Choose how your Picking Lists are output:
|
| Product label layout (A4 sheet) |
Choose how your Product Labels are output:
(not required if you are using a Label Printer) |
| Shipping label layout (A4 sheet) | Choose how your Shipping Labels are output:
|
| Include VAT in CMS dashboard sales figures | Choose whether the Dashboard should show inclusive or exclusive of VAT:
|
| Comply with EU pricing law |
Select 'yes' to comply with EU law
Under EU law (the amended Price Indication Directive), when a retailer advertises a price reduction — such as “was £100, now £70” — the “was” price must reflect the lowest price charged in the previous 30 days. Using an inflated or outdated “was” price is considered misleading and illegal under EU consumer protection rules.
Select 'no' to ignore this legislation |
Payments
| Field | Purpose |
| Require full payment before packing | If set to yes, it will not be possible to Pack any Sales Orders unless they are fully paid |
| Quote expires in X days | Set the default Quote expiration date |
| Deposit percentage required |
Set the deposit percentage required, if you have enabled Pay with Deposit |
| Deposit minimum item value |
At least one item within the eCommerce Basket must be over this value in order to trigger the Pay with Deposit option in the eCommerce checkout
Customers will have to pay in full for items that do not meet this threshold |
| Deposit minimum lead time |
At least one item within the eCommerce Basket must have a Lead Time larger that this in order to trigger the Pay with Deposit option in the eCommerce checkout
Customers will have to pay in full for items that do not meet this threshold |
| Loyalty point monetary value | The monetary value of each individual Loyalty Point |
| Loyalty points earned per pound | The number of loyalty points earned per pound spent, if you have a live Loyalty Scheme |
Security
| Field | Purpose |
| Limit CMS access to specific IP addresses (add optional note in brackets) |
Lock down the CMS to specific IP addresses
Recommended for all Clients |
| Limit CMS access to specific countries (only used if no specific IP addresses set) |
Lock down the CMS to specific countries
Recommended for all Clients
If additional countries are required, please contact Iconography
(please be aware that VPNs may still be used to mask a user's IP) |
| Allow concurrent logins with same CMS user (not recommended) |
Choose from:
|
| Show "Store POS" bookmark in CMS | Adds a Bookmark for the POS, if the user is enabled for that |
| Show "Logout" bookmark in CMS | Adds a Bookmark for logging out of the CMS |
| Enable Captcha for checkout |
Choose whether to enable the Captcha for the checkout - choose from:
|
| Maintenance mode (this will temporarily disable the front-end) |
Enable this to temporarily disable the website
If set, a holding page will be shown |
| Allow Iconography to track CMS usage | Defaults to yes |
Social
| Field | Purpose |
| Facebook social media URL |
Enter your profile URL to show a link in your website footer |
| Twitter social media URL | Enter your profile URL to show a link in your website footer |
| Instagram social media URL | Enter your profile URL to show a link in your website footer |
| LinkedIn social media URL | Enter your profile URL to show a link in your website footer |
| YouTube social media URL |
Enter your profile URL to show a link in your website footer |
| WhatsApp social media URL |
Enter your profile URL to show a link in your website footer |
| TikTok social media URL | Enter your profile URL to show a link in your website footer |
| Pinterest social media URL | Enter your profile URL to show a link in your website footer |