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Summary

Use this section to apply site wide settings. 

Standard

Field Purpose
Email recipient (enquiries)

This is the recipient address for enquiries, e.g. enquires from the Product Detail Page

 

This will also be used as the email sender for all emails sent from IXO Commerce, e.g. order confirmations and notes

Email recipients (orders)

This is the recipient address for Sales Order notifications; it will receive an email notification whenever a new eCommerce order is placed

 

It is possible to add multiple emails

Email sender (purchase orders) This is the 'sending address' for Purchase Order emails
Address Line 1

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

Address Line 2

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

Address Town

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

Address County

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

Address Postcode

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

Phone Number

Your business details

 

This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc.

Fax Number

Your business details

 

This will be output on your system generated documentation, e.g. invoices, delivery notes, etc.

VAT Number

Your business details

 

This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc.

Countdown

Control a countdown banner that will appear on the website.

banner.png

Field Purpose
Countdown End Date

The date from which the countdown banner will show

 

If left blank, the countdown banner will be hidden

Countdown End Time The date until which the countdown banner will show
Countdown Text Message Text to show on the countdown banner
Countdown Text Colour Pick a colour for the text on the countdown banner
Countdown Background Colour Pick a colour for the background of the countdown banner
Countdown Link Enter a URL here to add a link to the countdown banner

CRM

Use these to alter reporting purposes

Field Purpose
Discount Reasons

Enter discount reasons - these must be used when adding manual discounts

 

It is possible to add multiple entries

Task Categories

Enter your Task Categories - these will be used in the Tasks 

 

It is possible to add multiple entries

Task Sub Categories

Enter your Task Sub-Categories - these will be used in the Tasks 

 

It is possible to add multiple entries

 

Enter in this format: 'category:sub-category'

Advertising SourcesEnter your Advertising Sources - these will be used in Reports and when registering a new Customer

Custom Rank (A/B/C)

Use the sliders to create Custom Ranks for managing Product sort order. These are then applied to individual Category pages.

FieldPurpose
Custom name (for reference only)For reference only
Custom sort order (by activity)Boost the Product in the sort order if it has a higher activity, appears in searches, number of visits to Product Detail Pages, number of times added to basket, etc.
Custom sort order (by best selling)Boost the Product in the sort order if it is best selling, e.g. the higher in your best seller rank it is, the larger boost it will get
Custom sort order (by biggest savings)Boost the Product in the sort order if it is on sale, e.g. the larger the savings, the bigger the boost it will get
Custom sort order (by featured)Boost the Product in the sort order if it is featured (featured/home/checkout) on the Product tab
Custom sort order (by lowest price)Boost the Product in the sort order based on price, e.g. lower priced products get a larger boost
Custom sort order (by newness)Boost the Product in the sort order if it is new, e.g. the newer the product, the bigger the boost it will get
Custom sort order (by stock)Boost the Product in the sort order if it is new, e.g. the more stock you have, the bigger the boost it will get
Custom sort order (by margin)Boost the Product in the sort order if it is new, e.g. the higher the margin on the product, the bigger the boost it will get

Finance

This tab is used to configure Finance Integrations, and is not required otherwise.

FieldPurpose
Finance minimum order valueMinimum order value to enable Finance as an option. 
Finance deposit percentages

Insert the deposit level available to the customer

 

It is possible to add multiple entries

Google

Use this to configure your Google Integrations.

FieldPurpose
Google Measurement ID (G-XXX)Enter your Google Measurement ID (G-XXX)
Google Measurement SecretEnter your Google Measurement Secret
Google Tag Manager ID (GTM-XXX)Enter your Google Tag Manager ID (GTM-XXX)
Output data layer for Google Tag Manager

Choose your output data layer:

 

  • Recommended
  • None
Google Maps API Key (IP restricted to server)Enter your Google Maps API Key (IP restricted to server)
AdWords Conversion ID (AW-XXX)Enter your AdWords Conversion ID (AW-XXX)
AdWords Conversion LabelEnter your AdWords Conversion Label

Integrations

Use this tab to configure any other Integrations.

FieldPurpose
Amazon Fulfilment LatencyEnter a number of days it takes to fulfil Amazon orders
Amazon Shipping Templates

Enter your Amazon Shipping Templates

 

It is possible to add multiple entries

Facebook Pixel IDEnter your Meta Pixel ID
eBay Fulfilment LatencyEnter a number of days it takes to fulfil eBay orders

Invoice

Insert invoice text here; this will be output on each Sales Order Invoice based on the Sales Order Source.

FieldPurpose
Invoice Text (web orders)Enter text to be output at the bottom of the Sales Order Invoice for all eCommerce and Phone Sales Orders
Invoice Text (store orders)Enter text to be output at the bottom of the Sales Order Invoice for all Sales Orders placed via the POS
Quote TextEnter text to be output at the bottom of the Sales Order Invoice for all Quotes

Messages

Control messages on your website and in the CMS.

FieldPurpose
Company alert for CMSEnter a message to show in the Alerts slider










Custom Rank (A/B/C)

Finance

Google

Integrations

Invoice

Messages

Other

Payments

Security