Summary
Use this section to apply site wide settings.
Standard
| Field | Purpose |
| Email recipient (enquiries) |
This is the recipient address for enquiries, e.g. enquires from the Product Detail Page
This will also be used as the email sender for all emails sent from IXO Commerce, e.g. order confirmations and notes |
| Email recipients (orders) |
This is the recipient address for Sales Order notifications; it will receive an email notification whenever a new eCommerce order is placed
It is possible to add multiple emails |
| Email sender (purchase orders) | This is the 'sending address' for Purchase Order emails |
| Address Line 1 |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Line 2 |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Town |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address County |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Address Postcode |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| Phone Number |
Your business details
This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc. |
| Fax Number |
Your business details
This will be output on your system generated documentation, e.g. invoices, delivery notes, etc. |
| VAT Number |
Your business details
This will be output on your website and your system generated documentation, e.g. invoices, delivery notes, etc. |
Countdown
Control a countdown banner that will appear on the website.
| Field | Purpose |
| Countdown End Date |
The date from which the countdown banner will show
If left blank, the countdown banner will be hidden |
| Countdown End Time | The date until which the countdown banner will show |
| Countdown Text Message | Text to show on the countdown banner |
| Countdown Text Colour | Pick a colour for the text on the countdown banner |
| Countdown Background Colour | Pick a colour for the background of the countdown banner |
| Countdown Link | Enter a URL here to add a link to the countdown banner |
CRM
Use these to alter reporting purposes
| Field | Purpose |
| Discount Reasons |
Enter discount reasons - these must be used when adding manual discounts
It is possible to add multiple entries |
| Task Categories |
Enter your Task Categories - these will be used in the Tasks
It is possible to add multiple entries |
| Task Sub Categories |
Enter your Task Sub-Categories - these will be used in the Tasks
It is possible to add multiple entries
Enter in this format: 'category:sub-category' |
| Advertising Sources | Enter your Advertising Sources - these will be used in Reports and when registering a new Customer |
Custom Rank (A/B/C)
Use the sliders to create Custom Ranks for managing Product sort order. These are then applied to individual Category pages.
| Field | Purpose |
| Custom name (for reference only) | For reference only |
| Custom sort order (by activity) | Boost the Product in the sort order if it has a higher activity, appears in searches, number of visits to Product Detail Pages, number of times added to basket, etc. |
| Custom sort order (by best selling) | Boost the Product in the sort order if it is best selling, e.g. the higher in your best seller rank it is, the larger boost it will get |
| Custom sort order (by biggest savings) | Boost the Product in the sort order if it is on sale, e.g. the larger the savings, the bigger the boost it will get |
| Custom sort order (by featured) | Boost the Product in the sort order if it is featured (featured/home/checkout) on the Product tab |
| Custom sort order (by lowest price) | Boost the Product in the sort order based on price, e.g. lower priced products get a larger boost |
| Custom sort order (by newness) | Boost the Product in the sort order if it is new, e.g. the newer the product, the bigger the boost it will get |
| Custom sort order (by stock) | Boost the Product in the sort order if it is new, e.g. the more stock you have, the bigger the boost it will get |
| Custom sort order (by margin) | Boost the Product in the sort order if it is new, e.g. the higher the margin on the product, the bigger the boost it will get |
Finance
This tab is used to configure Finance Integrations, and is not required otherwise.
| Field | Purpose |
| Finance minimum order value | Minimum order value to enable Finance as an option. |
| Finance deposit percentages |
Insert the deposit level available to the customer
It is possible to add multiple entries |
Use this to configure your Google Integrations.
| Field | Purpose |
| Google Measurement ID (G-XXX) | Enter your Google Measurement ID (G-XXX) |
| Google Measurement Secret | Enter your Google Measurement Secret |
| Google Tag Manager ID (GTM-XXX) | Enter your Google Tag Manager ID (GTM-XXX) |
| Output data layer for Google Tag Manager |
Choose your output data layer:
|
| Google Maps API Key (IP restricted to server) | Enter your Google Maps API Key (IP restricted to server) |
| AdWords Conversion ID (AW-XXX) | Enter your AdWords Conversion ID (AW-XXX) |
| AdWords Conversion Label | Enter your AdWords Conversion Label |
Integrations
Use this tab to configure any other Integrations.
| Field | Purpose |
| Amazon Fulfilment Latency | Enter a number of days it takes to fulfil Amazon orders |
| Amazon Shipping Templates |
Enter your Amazon Shipping Templates
It is possible to add multiple entries |
| Facebook Pixel ID | Enter your Meta Pixel ID |
| eBay Fulfilment Latency | Enter a number of days it takes to fulfil eBay orders |
Invoice
Insert invoice text here; this will be output on each Sales Order Invoice based on the Sales Order Source.
| Field | Purpose |
| Invoice Text (web orders) | Enter text to be output at the bottom of the Sales Order Invoice for all eCommerce and Phone Sales Orders |
| Invoice Text (store orders) | Enter text to be output at the bottom of the Sales Order Invoice for all Sales Orders placed via the POS |
| Quote Text | Enter text to be output at the bottom of the Sales Order Invoice for all Quotes |
Messages
Control messages on your website and in the CMS.
| Field | Purpose |
| Company alert for CMS | Enter a message to show in the Alerts slider |
| Message for header | Enter text that will be displayed in the header |
| Message for top of home page | Enter text that will be displayed at the top of the home page |
| Message for bottom of home page | Enter text that will be displayed at the bottom of the home page |
| Message for shopping basket page | Enter text that will be displayed on the shopping basket page |
| Delivery information link for shopping basket page | Enter a link that will be used to link users to your delivery information, e.g. /delivery |
| Additional text for till receipts | Enter additional text that will be output on all till receipts |
Other
| Multiple postage calculation | |
| Allow checkout for zones with no valid postage (POA) | |
| Hide left nav on default listings pages | |
| Picking list orders per page |
Choose how your Picking Lists are output:
|
| Product label layout (A4 sheet) |
Choose how your Product Labels are output:
(not required if you are using a Label Printer) |
| Shipping label layout (A4 sheet) | Choose how your Shipping Labels are output:
|