Skip to main content

Recently Updated Pages

Loyalty Scheme

General

The IXO Commerce loyalty scheme works on a simple basis. A registered customer will earn a certai...

Updated 6 months ago by Mike

FAQs

Sales Orders Sales Orders (Detail)

How can I find the profit margin on a Sales Order? Look in the Order Details section of the Sale...

Updated 6 months ago by Mike

Loyalty

Sales Orders Sales Orders (Detail)

This section displays the loyalty points accrued by the customer, their monetary worth, and inv...

Updated 6 months ago by Mike

Discount Management

Sales Orders Sales Orders (Detail)

Promotions and manual discounts are displayed and can be managed in this section.  Discounts w...

Updated 6 months ago by Mike

Stock Allocation

General Stock Management

Overview Stock Allocation is the process by which a unit of stock is added to a Sales Order. Thi...

Updated 6 months ago by Mike

Customer Details

Sales Orders Sales Orders (Detail)

This section can be used to amend the customer details. Some details can only be edited as part...

Updated 6 months ago by Mike

Status Management

Sales Orders Sales Orders (Detail)

Status management may be used to adjust the status of a Sales Order. It's use is limited as mos...

Updated 6 months ago by Mike

Invoice

Sales Orders Sales Orders (Detail)

The invoice section allows you to review paperwork for the Sales Order. If the document has pr...

Updated 6 months ago by Mike

Process Payments

Sales Orders Sales Orders (Detail)

Use this section to add Payments to the Sales Order. Available Payment Types will be visible h...

Updated 6 months ago by Mike

Order Number

Sales Orders Sales Orders (Detail)

The Sales Order number is a sequential number.  This is automated.

Updated 6 months ago by Mike

Summary

Sales Orders Sales Orders (List)

This screen portrays a summary or your Sales Orders. It can be used to search for a specific Sale...

Updated 6 months ago by Mike

Filtering Orders

Sales Orders Sales Orders (List)

Use this screen to find similar orders. You can filter by a variety of fields, including: ...

Updated 6 months ago by Mike

Incompatible Postage

Postage

Incompatible postage occurs when a customer purchases multiple items that do not share the same p...

Updated 6 months ago by Mike

Postage Types

Postage

These are the individual Postage Types assigned to products. These control elements such as deliv...

Updated 6 months ago by Mike

Postage Zones

Postage

A Postage Zone is a limited geographical area to which you will apply delivery rules.  These are...

Updated 6 months ago by Mike

Postage Prices

Postage

To set up postage prices, begin by selecting a postage zone. Each zone can have its own pricing, ...

Updated 6 months ago by Mike

Summary

Add to Basket

The add to basket pop up can show a 'Free Delivery tracker'. This is based on the potential or fr...

Updated 7 months ago by Mike

End of Day

EPoS

Tills A till is defined as a device which is connected to a Receipt Printer; all payments are li...

Updated 7 months ago by Mike

Despatching Order Lines without Stock

General Stock Management

It is possible to dispatch line items without stock, either through the POS or via the CMS (order...

Updated 7 months ago by Mike

Swatch Assignment Tool

Swatches

Normally, you’d have to open each collection and product individually to remove or add a swatch. ...

Updated 7 months ago by Lee