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Loyalty Scheme
The IXO Commerce loyalty scheme works on a simple basis. A registered customer will earn a certai...
FAQs
How can I find the profit margin on a Sales Order? Look in the Order Details section of the Sale...
Loyalty
This section displays the loyalty points accrued by the customer, their monetary worth, and inv...
Discount Management
Promotions and manual discounts are displayed and can be managed in this section. Discounts w...
Stock Allocation
Overview Stock Allocation is the process by which a unit of stock is added to a Sales Order. Thi...
Customer Details
This section can be used to amend the customer details. Some details can only be edited as part...
Status Management
Status management may be used to adjust the status of a Sales Order. It's use is limited as mos...
Invoice
The invoice section allows you to review paperwork for the Sales Order. If the document has pr...
Process Payments
Use this section to add Payments to the Sales Order. Available Payment Types will be visible h...
Order Number
The Sales Order number is a sequential number. This is automated.
Summary
This screen portrays a summary or your Sales Orders. It can be used to search for a specific Sale...
Filtering Orders
Use this screen to find similar orders. You can filter by a variety of fields, including: ...
Incompatible Postage
Incompatible postage occurs when a customer purchases multiple items that do not share the same p...
Postage Types
These are the individual Postage Types assigned to products. These control elements such as deliv...
Postage Zones
A Postage Zone is a limited geographical area to which you will apply delivery rules. These are...
Postage Prices
To set up postage prices, begin by selecting a postage zone. Each zone can have its own pricing, ...
Summary
The add to basket pop up can show a 'Free Delivery tracker'. This is based on the potential or fr...
End of Day
Tills A till is defined as a device which is connected to a Receipt Printer; all payments are li...
Despatching Order Lines without Stock
It is possible to dispatch line items without stock, either through the POS or via the CMS (order...
Swatch Assignment Tool
Normally, you’d have to open each collection and product individually to remove or add a swatch. ...