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Best Customers

Customer Reports

This report will show a list of your best customers for a given period.  It is possible to add C...

Updated 7 months ago by Mike

Summary

Price Lists

Price Lists can be assigned to any Customer. When they are logged into their account on the websi...

Updated 7 months ago by Mike

Category Specific Price Lists

Price Lists

To build a Category specific Price List, simply select a Category from the Drop Down List, and ad...

Updated 7 months ago by Mike

Product Specific Price Lists

Price Lists

Use the controls to build a Product Specific Price List. The Prices added here will take precede...

Updated 7 months ago by Mike

Create a new RMA

Returns (aka RMAs)

1. Click "Add new return" 2. Search for a Sales Order Tip: This can also be done directly from ...

Updated 7 months ago by Mike

Recommended Setup (Furniture Retailers)

Returns (aka RMAs)

When furniture retailers are processing returns, it is recommended to use a 'Customer House' Stor...

Updated 7 months ago by Mike

RMA (Detail)

Returns (aka RMAs)

Use the tick boxes to process the RMA line item (it is possible to have multiple items on a sing...

Updated 7 months ago by Mike

Summary

Returns (aka RMAs)

Use this screen to view and manage RMAs (return merchandise authorisation); return requests and p...

Updated 7 months ago by Mike

Creating a Supplier Return

Supplier Returns

This guide shows how to create and manage a Supplier Return via the Supplier Return section of th...

Updated 7 months ago by Mike

Order Products

Sales Orders Sales Orders (Detail)

This section will show a list of Order Products, which are separated into individual Sales Order...

Updated 7 months ago by Mike

Summary

Gift Vouchers

Use this page to view and manage Gift Vouchers.  Gift Vouchers can be used as a payment method by...

Updated 7 months ago by Mike

Summary

Reviews

Use this section to manage your Reviews.  Customers are able to leave reviews on Product Detail P...

Updated 7 months ago by Mike

Retail Customers

Customers Account Types

This is the default Customer Type. Registration A Retail Customer may be manually registered in t...

Updated 7 months ago by Mike

Trade Customers

Customers Account Types

To be a Trade Customer, this must be enabled on the Account tab by an User when editing a Custome...

Updated 7 months ago by Mike

Voucher Balance

EPoS

This screen can be used to do a quick lookup of a Voucher's value, on behalf of a Customer.  Ent...

Updated 7 months ago by Mike

Purchase Order PDF

General Documents

Updated 8 months ago by Mike

Summary

Scheduling

Use this screen to schedule deliveries; this is to be used when completing deliveries using your ...

Updated 8 months ago by Mike

Summary

Tasks Managing Tasks

The Task page displays all of the relevant information about any specific Task, and allows the Us...

Updated 8 months ago by Mike

Audit History

Tasks Managing Tasks

In this section, a complete Audit History for the Task is displayed. This is automatically gener...

Updated 8 months ago by Mike

Notes

Tasks Managing Tasks

This section is used to manage the Notes that are within a Task. From this section is is possibl...

Updated 8 months ago by Mike