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Swatches are used to add Customisation to individual Products. These will display to the customer on the website and in the POS, as well as when adding Purchase Orders and managing Sales Orders in the CMS.  This screen will display your Swatch Groups, as well...

Swatches are used to add Customisation to individual Products. These will display to the customer on the website and in the POS, as well as when adding Purchase Orders and managing Sales Orders in the CMS.  These screens are how to manage individual Swatches ...

tick boxes

A Variant is a version of a Product, which can be managed from the Inventory tab. These will be separated by Variant Options, and those distinctions are made in pricing or stock, e.g. Size Colour Fabric Grade A Variant may be linked to multiple Unique ...

A Unique Stock Record is a sub Variant; it is a Variant to which Customisations have been applied.  It will inherit all characteristics of the parent Variant, except that it will also show the linked Customisations. These may be used just for Stock Managemen...

This tab can be used to manage information sent to eBay; this will enable you to create and manage listings. From this screen, you can create, update and end listings.  For this tab to be visible, this Product must be linked to a Category that has been map...

This tab can be used to manage information sent to Google. For this tab to be visible, this Product must be linked to a Category that has been mapped to the Google category hierarchy Setup Various bits of information about your product will be automated f...

This screen lists anything that is out of stock or is below the minimum threshold set for that product. To set a low stock threshold, edit the Product in the Inventory tab  Filters This report may be filtered by: Supplier Key to icons  = downlo...

This report shows all stock adjustments via the system for a particular date range. It will show all stock amendments within a given period, which user amended the stock and when.  Adjustment or Replacement All records are listed as one of these two: A...

This report will show all price changes within a given period. It may be searched by SKU code.  Filters This report may be filtered by: SKU Date Range Key to icons  = download report FAQs FAQs for Log Reports may be viewed here. 

From this screen you can manage your Category details. It can be used to add a new Category, or amend an existing one.  Categories are used for a variety of purposes: Creating a hierarchy of web products (also used in the POS) Reporting purposes Powering...

Products can be re-sequenced manually from within the CMS by following these simple steps.   1. Navigate to your CMS. 2. Click "Categories" under Catalogue. 3. Find the appropriate category. In this instance we are using "Living Room". 4. Select the a...

This screen will show all queued price changes that have been added via the Price Management screen. It is not possible to edit price changes once they have been added, merely cancel them individually Use the tick boxes on the left to select Timed Pric...

Use this section to apply site wide settings.  Standard Field Purpose Email recipient (enquiries) This is the recipient address for enquiries, e.g. enquires from the Product Detail Page   This will also be used as the email sender for al...

This is the product detail page. 

How to assign Addons to a Product from the edit addon screen.  1. Click the "Search product:" field. 2. Search for your product 3. Choose your product 4. To cancel your selection, simply untick it 5. Click "Melon (variants in drop down)" 6. Click t...

The dashboard is the first screen that users will see when they log in to IXO Commerce. This shows essential summaries of several reports and various other elements to present a snapshot of the business as it pertains to their role, along with shortcuts to key...

Bandwidth is the amount of data that can be sent between your website and its visitors. Every time someone visits your site, data like images and text is transferred, using up bandwidth. The more visitors you have or the larger your files are (like high-quali...