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Email Templates

Manage system generated emails. 

Summary

Use this screen to edit your automated Email Templates; these include abandoned basket notificati...

Emails

Abandoned Basket

The link to this email includes a unique Id for the Customer's basket, meaning that it will offer...

Abandoned Order

Account Approved

This email is sent when a Trade Account application is approved in the CMS.

Account Rejected

This email is sent when a Trade Count application is rejected in the CMS.

Account Statement

This is an Account Payments Statement sent when manually triggered from the Customers section of ...

After Sales Recommend

28 days after a customer has placed an order, they will be sent a recommendation for other popula...

Application

This email is sent when a Customer applies for a Trade Account. 

Customer Note

Despatch

Standard Dropship

Email Wishlist

Gift Voucher

Newsletter

Out of Stock Recommend

If a customer has requested to be emailed when a product is back in stock, and the product has re...

Order (Confirmation)

Order Cancellation

(Sales) Order Note

Password Reset Done

This is triggered by a CMS User within the Edit Customer screen. When a password is reset there, ...

Password Reset Link

Purchase Order

This email will also include the Purchase Order as an attachment. 

Purchase Order Cancellation

This email will also include the Purchase Order PDF as an attachment. 

Quote

Ready to Collect

Receipt

Register Guest Account

This is sent to Guest Customers who have placed a Sales Order, either through the website, or in ...

Registration

Return Confirmation

Return Outstanding

Return Processed

Return Received

Return Rejected

Review Chaser

Stock Notify