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Orphan Stock Orphan stock occurs when a unit of stock becomes disassociated from its original purchase order. This can happen in several ways, such as manual stock adjustments made through the inventory screen or the addition of new stock during a stock tak...

The EPoS is designed to work alongside a Hardware integration. For more information on that, click here.  Order Management This is the default view. Within the POS, users can: create and search for Sales Orders create and search for Customers search fo...

When raising an order in the EPoS, you can choose to add a new customer by entering their details manually, or you can search for an existing customer that is already registered with you. New Customer You can enter new customer details to a new order in the ...

There are three methods of searching for, and ultimately adding, products to an order in the EPoS; Search field. Browse Products. Barcode scanners. Search Field You can easily search for a product by entering an appropriate term or SKU in to the "Sear...

If a product has addons assigned to it within the CMS, these can be selected as part of the ordering process within the EPOS. 1. Click "ADD" on the appropriate product when in an order in the EPoS. 2. If there are multiple variants available you will see a...

1. Once a product has been added to an order, a discount can be added by clicking "Apply Discount". 2. There are two discount options available; promo code (if there is one available from your promotions) and custom discount. 3. If adding a custom discou...

1. Delivery can be added to an order by clicking "Add Delivery". 2. From here you can select the appropriate delivery method. All available delivery methods (Postage Types) will be displayed. 3. If the customer is not walking away with the product(s), an...

This screen can be used to do a quick lookup of a Voucher's value, on behalf of a Customer.  Enter or scan the barcode of a gift voucher into this box.  This will display a value and an expiry date.

This screen can be used to review a User's performance.  This report is a weekly performance report, benchmarked against the Weekly Sales Target set against each User. 

This is used to cash up a Store at the end of the day.  Data may be retroactively logged by using the drop down at the top of the screen.  Each payment type that was taken on that day will be displayed, along with a box to enter that day's takings. The User ...

This button can affect Stock Levels, and users should be aware of this prior to use If pressed, the Complete Sale button will: mark all items on the order as despatched, regardless of stock availability close the order print a receipt (if a Hardware Inte...