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Margin Calculation

General Reporting

Profit margins are calculated as a percentage of the cost of a sale vs the revenue generated by i...

Updated 1 month ago by Mike

Process Order Lines

Sales Orders Sales Orders (Detail)

This section is used to manage Sales Order Lines. Actions taken here will affect the Order Statu...

Updated 1 month ago by Mike

Raw HTML

General Modular Blocks

Use this content block to embed raw HTML and third party code, e.g. for a Google Map.  When embed...

Updated 1 month ago by Mike

Permitted Third Party Domains

General Integrations

This is a list of whitelisted domains for use within IXO Commerce. These are typically linked to ...

Updated 1 month ago by Mike

Summary

Replenishment

This screen is used to assist in replenishment of stock within the business. it summarises a vari...

Updated 1 month ago by Mike

Customisations (AKA 'Made to Order')

Import Export File Types

This may be used as an Import or an Export option.  The file looks like this: Export Use the fil...

Updated 1 month ago by Mike

Managing Customer Information

Customers

When editing a Customer, you will be able to update personal details, view Loyalty scheme informa...

Updated 1 month ago by Mike

Summary

Import Export

This section is used to manage products in bulk. It can be used to export and import Product info...

Updated 1 month ago by Mike

Media

Categories Products

This tab is used to setup and edit media for a product. If not manually set, the default is to a...

Updated 1 month ago by Mike

Summary

Banners

Use this to create and manage Banners that will appear across your website.  Key to icons  = is l...

Updated 1 month ago by Mike

Summary

Popups

Use this screen to edit, view and add Popups.  Key to icons  = is live   = is disabled   = edit ...

Updated 1 month ago by Mike

Adding a Discount to a Sales Order in the EPoS

EPoS Adding a New Sales Order in the EPoS

1. Once a product has been added to an order, a discount can be added by clicking "Apply Discount...

Updated 2 months ago by Mike

Register Guest Account

Email Templates Emails

This is sent to Guest Customers who have placed a Sales Order, either through the website, or in ...

Updated 2 months ago by Mike

CSV Upload

Price Management

Use this screen to import and export files to schedule pricing updates. Import To import a file ...

Updated 2 months ago by Mike

Manual Entry

Price Management

To manually adjust prices, use the search and filters to locate the Products and Unique Stock Rec...

Updated 2 months ago by Mike

Tabs

Product Detail Page

Tabs on the Product Detail Page may be laid out vertically or horizontally. Vertically Horizonta...

Updated 2 months ago by Mike

Order Details

Sales Orders Sales Orders (Detail)

This section shows key information about the Sales Order, including: Field Purpose Date/T...

Updated 2 months ago by Mike

Product Detail Page (POS)

EPoS

This screen shows esential information about the Product, in a similar way to the eCommerce Produ...

Updated 2 months ago by Mike

Summary

Packing

This screen is used to Pack and Despatch Sales Orders and barcode scanning can be used to speed u...

Updated 2 months ago by Mike

Summary

Promotions

Promotions are use to add discounts to orders within the website.  Promotions are applied at bask...

Updated 2 months ago by Mike