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Summary

Email Templates

Use this screen to edit your automated Email Templates; these include abandoned basket notificati...

Updated 1 month ago by Mike

Return Received

Email Templates Emails

Updated 1 month ago by Mike

Return Outstanding

Email Templates Emails

Updated 1 month ago by Mike

Return Rejected

Email Templates Emails

Updated 1 month ago by Mike

Return Confirmation

Email Templates Emails

Updated 1 month ago by Mike

Return Processed

Email Templates Emails

Updated 1 month ago by Mike

Create a new RMA

Returns (aka RMAs)

1. Click "Add new return" 2. Search for a Sales Order Tip: This can also be done directly from ...

Updated 1 month ago by Mike

Recommended Setup (Furniture Retailers)

Returns (aka RMAs)

When furniture retailers are processing returns, it is recommended to use a 'Customer House' Stor...

Updated 1 month ago by Mike

RMA (Detail)

Returns (aka RMAs)

Use the tick boxes to process the RMA line item (it is possible to have multiple items on a sing...

Updated 1 month ago by Mike

Summary

Returns (aka RMAs)

Use this screen to view and manage RMAs (return merchandise authorisation); return requests and p...

Updated 1 month ago by Mike

Creating a Supplier Return

Supplier Returns

This guide shows how to create and manage a Supplier Return via the Supplier Return section of th...

Updated 1 month ago by Mike

Order Products

Sales Orders Sales Orders (Detail)

This section will show a list of Order Products, which are separated into individual Sales Order...

Updated 1 month ago by Mike

Summary

Supplier Returns

From this screen, you can create, view and manage Supplier Returns. A Supplier Return is a fully...

Updated 1 month ago by Mike

Summary

Gift Vouchers

Use this page to view and manage Gift Vouchers.  Gift Vouchers can be used as a payment method by...

Updated 1 month ago by Mike

Summary

Reviews

Use this section to manage your Reviews.  Customers are able to leave reviews on Product Detail P...

Updated 1 month ago by Mike

Retail Customers

Customers Account Types

This is the default Customer Type. Registration A Retail Customer may be manually registered in t...

Updated 1 month ago by Mike

Trade Customers

Customers Account Types

To be a Trade Customer, this must be enabled on the Account tab by an User when editing a Custome...

Updated 1 month ago by Mike

Managing Customer Information

Customers

When editing a Customer, you will be able to update personal details, view Loyalty scheme informa...

Updated 1 month ago by Mike

Summary

Customers

Use this screen to search for and manage customers. You can also use the search in the top right ...

Updated 1 month ago by Mike

Voucher Balance

EPoS

This screen can be used to do a quick lookup of a Voucher's value, on behalf of a Customer.  Ent...

Updated 1 month ago by Mike