Skip to main content

Recently Updated Pages

Q3 2026

Release Notes

UPSELLS Upsells now visible within the POS and CMS (Would you like to know more?) MODULAR PAGE...

Updated 1 day ago by Mike

Q2 2026

Release Notes

HELP FILE + Addition of an 'open a ticket' button within the help file FAQS + Addition of Product...

Updated 1 day ago by Mike

Purchase Order Status

Purchase Orders Purchase Orders (Detail)

The Order Status is set automatically based on a variety of things within the Purchase Order. Th...

Updated 1 day ago by Mike

Adding a Product to a Sales Order in the EPoS

EPoS Adding a New Sales Order in the EPoS

There are three methods of searching for, and ultimately adding, products to an order in the EPoS...

Updated 1 day ago by Mike

Filtering Sales Orders

Sales Orders Sales Orders (List)

Use this screen to find similar orders. You can filter by a variety of fields, including: Fiel...

Updated 1 day ago by Mike

Summary

Sales Orders Sales Orders (List)

This screen portrays a summary or your Sales Orders. It can be used to search for a specific Sale...

Updated 1 day ago by Mike

Set Up an Upsell

Cross-Selling Rules

Upsells can be applied from within the Cross-Selling Rules screen, which allows you to apply the ...

Updated 1 day ago by Mike

How to select Upsells in the POS and CMS

General Upsell Visibility

This process works for both POS and CMS, with the Upsell journey being identical in both. Note th...

Updated 1 day ago by Mike

Related

Categories Products

This section is used to select Related, Upsell and Basket Upsells for Products and Variants. If...

Updated 1 day ago by Mike

Upsell Visibility (POS, eCommerce and CMS)

General Upsell Visibility

This page covers how upsells work in IXO Commerce, where they appear, and the order they are pres...

Updated 1 day ago by Mike

How to Export Product Data

Product Lookup

How to Export Product Data and Images Learn how to filter your product catalog by brand and speci...

Updated 1 day ago by Mike

Unique Stock Records

Categories Definitions

A Unique Stock Record is a sub Variant; it is a Variant to which Customisations have been applied...

Updated 2 days ago by Mike

Summary

Site Settings

Use this section to apply site wide settings.  Standard Field Purpose Email recipient (enq...

Updated 2 days ago by Mike

Purchase Order Lines

Purchase Orders Purchase Orders (Detail)

This section will show a list of Order Products, which are separated into individual Purchase Or...

Updated 2 days ago by Mike

Inventory

Categories Products

This tab is used to manage Variants and Unique Stock Records. This contains all of the essential...

Updated 5 days ago by Mike

Product

Categories Products

This section is used to control the basic setup of the Product, including statuses, visibility, ...

Updated 5 days ago by Mike

Summary

Stock Take

This screen is used to complete a Stock Take within your system. If incorrectly handled, a Stock ...

Updated 5 days ago by Mike

Summary

Product Lookup

This page is used to look up products in bulk. Typically, users are either looking to locate prob...

Updated 1 week ago by Mike

Summary

Import

This section is used to manage products in bulk. It can be used to import Product information via...

Updated 1 week ago by Mike

Unique Stock Records (AKA USRs)

General Import/Export Files

This may be used as an import or an export. The file looks like this: Import Amend your file and...

Updated 1 week ago by Mike